Customer Ratings & Reviews
- Model:
- C423NA-BCLN5
- SKU:
- 6425046
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers value the ease of use, affordability, and compact size of the 14" Chromebook. Positive feedback also highlights its performance and battery life, making it suitable for everyday tasks. However, some users experienced issues with screen quality and compatibility with certain programs. Concerns were also raised regarding the amount of RAM available.
This summary was generated by AI based on customer reviews.
Great for what it is
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not what I was expecting but totally my fault for not researching more. But for what it is, it is a great computer. I will be gifting this and getting me what I need.
I would recommend this to a friend- Pros mentioned:Ease of use
School work use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done for online school work. Wish it were touchscreen but it’s easy to use for my 8 year old.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the honest feedback, we truly appreciate it. If you have any technical issues, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
none
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.im still trying to use chromebook or get aquainted with its works, the help is always appreciated at bestbuy still cant find caps key was i able to get bestbuy card for the purchase
I would recommend this to a friendDependable Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't usually buy Chromebooks but bought this as a portable solution when on the move and the Google integration tools work great to download or continue working on documents.
I would recommend this to a friendChromebook present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Chromebook as a Christmas present for my son, and he absolutely loves it. He will be starting college in the Fall, and he wanted a Chromebook because of being able to store information in the clouds.
I would recommend this to a friend- Cons mentioned:Screen quality
Extremely disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the refurbished certified excellent condition of this chromebook. I received yesterday and I would never buy another refurbished item. EVER. Was not clean even though it said it was professionally cleaned by geek squad. A button is loose on the keyboard which makes it impossible to use and the camera on the front of the chromebook is cracked. Which makes it so impossible to use. I really thought I was getting a good deal and was getting in time for the even I needed. Didn’t happen that way. Very frustrating.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KrystalM, It's unfortunate to hear that you've received the chromebook in such terrible condition. Thanks for bringing this to our attention and please allow us to apologize for the poor experience that you've received with the product. Based on the information provided we would recommend that you return the unit to your place of purchase for either repair or refund. For further technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support Troubleshooting
Nice High School Device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this device for the high schooler now required to be online. So far we haven't had any issues. Has held up over the months. Several projects requiring use of camera and video turned out well too.
I would recommend this to a friendGood purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter to use for her business and she is very pleased with it. Has been able to put all her data in without issues.
I would recommend this to a friendScreen is blah
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like a good deal but screen was a little to dull and under the standard I would expect. Spend a little more and get a better device.
No, I would not recommend this to a friendWaste of money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like many others, I have had the same problem with it not turning on. Started having issues after about 6 months. I used it probably a dozen times. Battery charges and then screen flashes on and off and you get some weird messages. Googled it and it seems to be common. Paperweight at this point.
No, I would not recommend this to a friendFor basic tasks it’s a steal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was on sale for $99, for the price can't beat it. Nothing to write home about but you can’t expect top shelf speed out of a budget laptop.
I would recommend this to a friendAsus 14-inch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the Asus Chromebook has worked perfectly. All the features seem to work fine -- hardware and software -- although I admit that I do not know enough about Chromebooks yet to judge completely.
I would recommend this to a friendGreat Bargain!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Regrettably, I bought a used chrome book, then came to my senses and bought a new one from Best Buy!
I would recommend this to a friendGood price, good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, good quality, purchase last month for my son school, happy with that
I would recommend this to a friendGreat Value Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is sleek, and has a responsive touchpad. I only wish Asus included a slightly faster CPU.
I would recommend this to a friendVery satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great laptop, no issues, all I needed was a basic laptop to use for basic stuff like managing accounts and billing stuff.
I would recommend this to a friendMy second Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second chromebook. When my first one died I didn't think twice about what to replace it with. Easy to use. this one is very light weight too.
I would recommend this to a friendGood Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for an elementary student to use for some virtual school, homework and moderate gaming.
I would recommend this to a friend- Pros mentioned:Performance
Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my nephews for school, and it does what was required. No complaints her!
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Meme,
Thank you for taking the time to post your feedback on this model, we truly appreciate it. We are very happy to know that this model works great for your nephew school work and your having no issues at all. Thank you for being one of our valued customer. If you need any assistance, please don't hesitate to contact us via email: [email protected] and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Good for school review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves it so much for her minimal school work.
I would recommend this to a friend