Customer Ratings & Reviews
- Model:
- C423NA-BCLN5
- SKU:
- 6425046
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers value the ease of use, affordability, and compact size of the 14" Chromebook. Positive feedback also highlights its performance and battery life, making it suitable for everyday tasks. However, some users experienced issues with screen quality and compatibility with certain programs. Concerns were also raised regarding the amount of RAM available.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Screen quality
Better Chromebooks are available than this one...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this Chromebook not worth the money. The screen was pretty bad and I could not get it to output to an external display. Performace seemed okay but should be better at this price point.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for your feedback. I am sorry to hear that you thought the built-in display was pretty bad and that you were not able to get an external display, and I would love to assist you. Are you able to expound on why you thought the screen was bad? Please also go to "Settings > Device > Display Setting" with your external display and check to see if it shows up as an option there. Please feel free to reach out to us at customerloyalty @ asus .com and provide a link to this post for reference so we can have this done (Please remove the spaces from the email address). We can't wait to hear from you.
Thank you for choosing ASUS!
Best Regards,
Michael,
ASUS Customer Loyalty US Support
Great Laptop, Great Deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop bought for my nephew for Christmas and he uses it all the time. Great price for the quality of the laptop. Will buy again!.
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed pretty good, then battery would not hold charge after a few day. Probably just got a bad one.
I would recommend this to a friend- Pros mentioned:Ease of use
Not a good experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this for just over two months, and had probably used it less than a dozen times when it stopped turning on. I have no idea what happened, if the battery went or what. I assume it was just a lemon, but then it also took multiple weeks and conversations between Best Buy and the mfg to do anything about it. Eventually Best Buy gave me a store credit for the purchase price (which did not include the anti virus that apparently came “bundled” with the machine). Up until it died though, I liked it. I was just using it for browsing and general housekeeping. I wasn’t sure about doing a Chromebook, but it was getting the job done.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LT85,
I'm sorry to hear about your experience with the Chromebook failing to turn on. This is not the kind of experience we want our customers to have. Have you tried a hard reset? Are you getting a charging light? You can attempt these steps below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to give a quick resolution to your case. Your feedback is essential as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1041638/
ASUS - 14.0" Chromebook
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been awhile since i got this for my sister she still using it till now without a single complaint from her.
I would recommend this to a friendNice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues at first..had to get repaired..has worked fine since
I would recommend this to a friendChromebook is a must
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chromebook is an excellent basic computer for searching the web and basic use.
I would recommend this to a friendA very adequate purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chromebook, compact, ideal for personal home use. Go paperless and pay bills on line, store pictures. Check emails and stream videos.
I would recommend this to a friend- Pros mentioned:Ease of use
Decent computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic computer easy to use good for beginners, all in all nice
I would recommend this to a friend love
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love love love love love love love love love love love love love love love love love love love love love
I would recommend this to a friendVery good resolution
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a very nice Chromebook so far. I really like the resolution, which is why I chose this one.
I would recommend this to a friendIt's true but seems too good to be true laptops
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I almost feel like I'm stealing get this tablet or computer for this Friday's is absolutely amazing I love Best Buy ROC
I would recommend this to a friendasus
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good for what i need ,just casual surfing and watching youtube
I would recommend this to a friendAsus Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for what i need it for. I just dont like the fack that it doesnt have the CD rom.
I would recommend this to a friendGood for elementary school kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good laptop for elementary school kids, my kid is a 5th grader and she likes it.
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serves the purpose service is excellent very knowledgeable
I would recommend this to a friendAsus Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably needs an IPS panel. No more comments. Buy a more expensive one if you can afford it.
No, I would not recommend this to a friendCheap price for great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for job,cheap price but great value,!chorembook first xhoice
I would recommend this to a friendGreat Laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it truely. I just want certain games that I can only get with windows.
I would recommend this to a friendgranddaughters chromebook
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought for my granddaughter for her dad in the navy. she's 8 years old. working great after 6 months.
I would recommend this to a friend