Customer Ratings & Reviews
- Model:
- R410MA-212.BK128-11
- SKU:
- 6469400
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.0 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 14.0" Laptop's ease of use, affordability, and compact, lightweight design. Positive feedback also highlights its surprisingly good performance and battery life for its price point. However, some users mention that the screen quality and touchpad could be improved. Concerns were also raised regarding the limited RAM and storage capacity.
This summary was generated by AI based on customer reviews.
None
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing they need to do is put instructions in the box so yoi know what to do.
I would recommend this to a friendSamsung Tab e purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a samsung tablet a few years ago and i love it! Still working strong.
I would recommend this to a friendIts good for roblox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved roblox runs good,fine,I can record its good
I would recommend this to a friendShort-lived
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer worked okay however it did not last long the computer started having trouble charging and within days it stopped charging all together. This was in about 11 months. Best Buy couldn't fix and and the warranty would not replace it. I purchased Dec. 27, 2020
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer, We're sorry to hear about the unfortunate experience you've had with the notebook. We do value our customers and take negative experiences very seriously. For an issue such as this we do advise that the device is sent in to us for inspection and repair as this indicates to be hardware related. if you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support
Not happy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Would not load Webroot software. Low volume and low contrast picture. Need to spend more.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Larry,
We're sorry to hear that you're having issues with the software, volume and picture quality of this model. Please allow us to make your experience with ASUS a better one. We would recommend that audio and graphic drivers are up to date. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support