Customer Ratings & Reviews
- Model:
- E410MA-202.BLUE
- SKU:
- 6425056
Rating by feature
- Battery Life
Rating 3.8 out of 5 stars
- Speed
Rating 3.6 out of 5 stars
- Display
Rating 3.9 out of 5 stars
Customers are saying
Customers frequently mention the affordability, light weight, and attractive color of the 14.0" Laptop. They appreciate its user-friendly interface and extended battery life, finding it suitable for gaming and its size convenient. On the downside, some users express concerns about its slow performance, small screen, and inconveniently located number pad.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Slow
Save your headache and money.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lags, it barely has enough storage for anything, processor is slow. Not worth it, not even with getting additional storage for it. Spend a couple more hundred bucks for a faster processor with more storage. My first AND last time purchasing an Asus.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear about your issue with the processor. Please attempt the steps below to improve your PC performance. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1042398/
Cheap but works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.daughter loved it. She uses it to do her homework
I would recommend this to a friendreview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable lightweight computer. slow processing but gets the job done
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear anna,
I'm sorry to hear that you are unsatisfied with the speed of this laptop. This is certainly not the kind of experience that we want any of our customers to have. If the unit is not powerful enough for your use case, I would recommend contacting BestBuy customer service for a return. I will also forward your feedback to the Product team for review. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2103076898 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Not for zoom
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need to zoom or use camera, this computer is not for you.
No, I would not recommend this to a friend- Cons mentioned:Slow
Eh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a really slow computer. Got it to pay bills online and stream movies from time to time or video chat doctors and it would not process the video feed. Internet is not the problem as we had to break out the old laptop to video chat the doctor.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's regrettable to hear you've encountered issues with the laptop performing slowly. This is absolutely not the kind of experience we want any of our customers to have. Please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting steps - https://www.asus.com/support/FAQ/1042398/
- Cons mentioned:Slow
Eh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a really slow computer. Got it to pay bills online and stream movies from time to time or video chat doctors and it would not process the video feed. Internet is not the problem as we had to break out the old laptop to video chat the doctor.
No, I would not recommend this to a friend College pink!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful. For basics and for school. Pink for girls its the best.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for taking the time to share your feedback on this model. Life is all about finding the right balance, and ASUS E410 delivers just that. Lightweight and compact, it sports a stylish new look that fits right in with your dynamic lifestyle. Designed for daily computing and productivity tasks, and boasts innovative features such as ASUS NumberPad, ASUS E410 gives you everything you need for work or play.
We truly appreciate your feedback. If you need any assistance, please don't hesitate to contact us via email: customerloyalty@asus.com and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
- Cons mentioned:Screen
Not the size that was advertised
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the computer but it states that it’s a 14” but they sent the 12” I measured it because it looked a little small for a 14”. Need to know what to do about this
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jesenia,
We certainly understand your disappointment and the inconvenience this may have caused you.
Normally, sales related issues are resolved by the seller if the product that was received is different from what was advertised.
Should you need further technical assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Cons mentioned:Slow
Molasses
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is so slow. It also won’t connect to my iPhone 12. An associate who is on his computer most of the day for business purposes couldn’t get it to connect to my hotspot and was shocked at how slow it is.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear James,
We are terribly sorry the device is running slow and for the inconvenience, this has caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send them out to the stores worldwide. ASUS provides a warranty for the unit in order to fix or repair any isolated factory escape defect. This information will be passed on to our development team. We would be very happy to assist you. We are recommending completing a system refresh on the device.
1. Click the "Start" button.
2. Click "Settings".
3. Click "Update & security".
4. Click "Recovery" then select "Reset this PC".
5. Click "Get started". Click "Keep my files".
6. Click "Reset".
We truly appreciate your feedback. If you need any further assistance, please don't hesitate to contact us via email: customerloyalty@asus.com and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Dated laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worth three stars............................
No, I would not recommend this to a friendGood laptop if taken care of !
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great laptop. , but the quality of the laptop makes it a 2 star. Just had it for about 2 months and accidentally placing my hand on the screen (not too hard) the screen blacked out and showed a cracked screen . Boooooo
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear DTMVizion,
We certainly understand your disappointment and the inconvenience this may have caused you.
All ASUS products undergo intensive quality control testing and inspections, the cracked screen is a random problem. Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or part that stop working prematurely under normal usage.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
great little computer, short life
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as a gift December 2020, It dies today Sept 2021. It does not leave my mothers living... so treated with TLC. She absolutely loved it, so my 2 stars is for longevity
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that the computer died. This is absolutely not the kind of experience we want any of our customers to have. Is it unable to turn on? Have you tried to use a different power outlet? I'm happy to assist you, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
dumb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have a question. who the **** designed this and why would you put the speakers on the bottom of the laptop. like why would you ******** do that. what is the point? to be the stupidest idea ever?
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the feedback, I will be letting the related department know about this concern for continuous improvements to the product line. Are you having any technical issues? You can explain to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Cons mentioned:Slow
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very slow and useless laptop. struggles with every aspect of basic computing and you’ll keep troubleshooting this laptop everyday.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that the unit is performing very slow, this must be frustrating. Please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting- https://www.asus.com/support/FAQ/1042398/
Very poor CPU or i got a bad unit.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This CPU is very slow and will max out at 100% just by browsing the internet or a video.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm truly sorry to hear that CPU is very slow, this must be frustrating. Please attempt the steps from the FAQ below. For further troubleshooting, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post for a reference.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting Steps - https://www.asus.com/support/FAQ/1042398/
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has a maddening habit of erasing what I've just typed. And since I'm taking an on-line course where I have to type answers, this drives me crazy.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MLegge,
We are truly sorry for the issue you're having with the device and the inconvenience this has caused you. This model undergoes intensive quality control testing and final inspection for both hardware and software. ASUS provides a warranty for the unit in order to fix or repair any isolated issue. This information will be passed on to our development team. Please allow us to make your experience better. We are recommending completing a system restore on the device.
1. Click the "Start" button.
2. Click "Settings".
3. Click "Update & security".
4. Click "Recovery" then select "Reset this PC".
5. Click "Get started". Click "Keep my files".
6. Click "Reset".
We truly appreciate your feedback. If you need any further assistance, please don't hesitate to contact us via email: customerloyalty@asus.com and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Bad Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I when to the Wellington Beat Buy to return the product that is a bad quality and was the worst experience I never had. I pay whit card I returned the item and they put the money in a store credit. The manager of that store is the worst assistant manager I ever saw. The experience was terrible. The experience online is different and is not that bad, but I don’t recommend buy nothing online. The first experience was good and I buy again, but this last one, was the worst !!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dhny,
We are terribly sorry for the experience you've had and for the inconvenience this has caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send them out to the stores worldwide. ASUS provides a warranty for the unit in order to fix or repair any isolated factory escape defect. This information will be passed on to our development team.
We truly appreciate your feedback. If you need any assistance, please don't hesitate to contact us via email: customerloyalty@asus.com and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Useless Asus laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop has no software which the sales lady did not tell me. The touchpad with numbers inserts numbers ALL the time, in the wrong spot, or the wrong number. I hate this useless machine. Piece of garbage. I told the sales lady what I needed it for, this was her recommendation. It has no software, no CD drive to save documents. Only one star because i could not give zero. Waste of money. Will not recommended Best Buy, Asus, or that salesperson.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with this model. If you wish to discuss this matter with us, please reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
not working camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the laptop for my daughter to use for school. As soon as we unpacked the equipment, the camera wasn't working. After troubleshooting with the online technical support, we were told that this is a hardware issue and the device needs to be taken back to the store. We were very disappointed.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We are truly sorry the device camera wasn't working and for the inconvenience this has caused you. This model undergoes intensive quality control testing and final inspection for both hardware and software. ASUS provides a warranty for the unit in order to fix or repair any isolated issue. This information will be passed on to our development team. We truly appreciate your feedback. If you need any assistance, please don't hesitate to contact us via email: customerloyalty@asus.com and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
- Cons mentioned:Performance
DONT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.slow computer don't buy waste of money never again
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear that your computer is running slow. Please allow us to make your experience with ASUS a better one. There's a possibility that there are background apps and Windows updates causing the unit to perform as it does. What we've observed with the Windows 10 operating system is that once the unit is not being used all background and installed apps including Windows updates will fire up. We would recommend that you check for and install updates.
For more information send a tweet or direct message to our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support