Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the affordability, light weight, and attractive color of the 14.0" Laptop. They appreciate its user-friendly interface and extended battery life, finding it suitable for gaming and its size convenient. On the downside, some users express concerns about its slow performance, small screen, and inconveniently located number pad.
This summary was generated by AI based on customer reviews.
Great little laptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great computer for surfing the net and using social media.
I would recommend this to a friendGood inexpensive small form laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, inexpensive laptop. Used mainly for Internet searches and videos. Easy to use and quick enough. Cost was very reasonable at $250 or so. No complaints.
I would recommend this to a friendNo title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting used to it. Since I have not owned a laptop. I like it so far
I would recommend this to a friendGood Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product, low price and would want the same or similar deal all year round
I would recommend this to a friendStarter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop if you only need for basic emailing and surfing the net.
No, I would not recommend this to a friendlaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small lite and fast better than expected powerful able to do video conferencing and multitasking functions at the same time beautiful color and works great
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid laptop, systems seem to work well. Fast availability. Very impressed.
I would recommend this to a friendGift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is beautifull. Speed can be a little better. Computer is lite.
I would recommend this to a friendMr low
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this laptop. The battery is really Better than I thought!
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use the mouse move a lot though wish the mouse did not move as much
I would recommend this to a friendGreat Computer, but....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Love the rose color. My wife really likes it. I would uninstall some of the bloatware that comes with it. But overall great computer.
I would recommend this to a friendReview guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's is a good laptop in I totally recommended ...
I would recommend this to a friendlap top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my niece as she is going back to school and she loves it
I would recommend this to a friendThe best product that I bought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product because I like: - Asus - System Windows 10 - Design - Functions - Storage for could working - It's fast to use at any program
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its the perfect laptop for college students. I dont do anything else besides use microsoft office 360 and use either Google Chrome or Microsoft edge.
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dad loves it I got it for his birthday and he was in desperate need of a new one I love how thin it is and it has a number keypad it's pretty cool.
I would recommend this to a friendWorks alright
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is crazy slow. I am having to call and ask what’s wrong
No, I would not recommend this to a friendAsus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well..but did have some bugs..I was able to get it cleared
I would recommend this to a friendLaptops
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reasonable price Little slow but worth it Good for teenagers
I would recommend this to a friend- Cons mentioned:Slow
Disappointment, we got a defective one for sure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even just trying to get it to start it would crash, brand new and everything.. going to see about returning it try watching stuff on it, mirroring to our tv and will crash.. and turn off ... our chrome book we got from HS works better than this junk. We wanted to “upgrade” because our chrome book is so old. I’m shocked it literally works better than this. Literally shuts off and takes forever to turn on! Nothing works on it, and it literally took so long to get here, just for it to be a piece of crap. At some points it will turn on normal for like 20 to 30 mins and then it will black screen and not turn on again for over 30 mins .. really frustrating to use.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that the unit is unable to turn on. This is absolutely not the kind of experience we want any of our customers to have. If you have not returned the notebook, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support