Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the affordability, light weight, and attractive color of the 14.0" Laptop. They appreciate its user-friendly interface and extended battery life, finding it suitable for gaming and its size convenient. On the downside, some users express concerns about its slow performance, small screen, and inconveniently located number pad.
This summary was generated by AI based on customer reviews.
Nice lapy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop, worth your money. Ordered it for my 13 year old daughter and she is satisfied with the device!
I would recommend this to a friendGlam Computer Luvv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! I love the Glam color, lightweight, clear screen, and fast ability. A few glitches but still worth it!
I would recommend this to a friend- Cons mentioned:Performance
Better laptops elsewhere..
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent laptop for basically just browsing the web and checking emails. That’s all this laptop can handle. Wouldn’t expect more or less for the price I guess..
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear officialforenzy,
Thank you for sharing your feedback on this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek, love the keyboard, great for school. Great purchase for the value
I would recommend this to a friendGood buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is beautiful and exactly as described! Would definitely recommend for anyone looking for a computer!
I would recommend this to a friendReliable laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop especially if ur a college student like me!
I would recommend this to a friendMark of Excellence
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Great delivery Easy Install = Excellent Review for Bust Buy...getting busy doing excellent things
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer to be used for internet access only. It was easy to setup and it was a great price!
I would recommend this to a friendGood lil laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this lil laptop!! ❤ I have really enjoyed using it for my lil side business! It truly works like a charm!
I would recommend this to a friendNumber TouchPad is AWFUL!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cute but SLOW and is INFURIATING to use due to the Calculator key pad. I though it would be soo cool and its so annoying I literally freak out when I use it. You NEED a mouse or else you will be dropping random numbers everywhere. If you use excel or word often DO NOT GET! I have looked online to remove the setting and it is in the hardware and I have not found a way to keep it off permanently. DO NOT GET and save yourself the head ache. Buy one w/o the calculator key pad!!!! I do like ASUS computer thought this is my second and if it wasn't for the key pad I may feel better but that a HUGE FLAW in the product. Would have returned if if i could.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AmyLynne,
We do understand your disappointment with the product and the inconvenience this may have caused.
Lots of satisfied customers, having positive experience using the product, will agree with me that the laptop is a decent system that is perfect for running basic and light computing applications, without compromising system stability and performance, just ensure that Windows is always up to date and internet service is working properly since poor internet connection will definitely affect system speed or performance.
Rearding the number touchpad, please allow some time to get use to it, there are always challenges learning new technology.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Good Basic Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for basic use, 4 GB of RAM might be a limitation, but you should be able to add more if necessary.
I would recommend this to a friendekiti ido
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love this pc because it worth the money,it very slim and strong laptop.what are you waiting for get one now
I would recommend this to a friendGreat deal for a laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Everything my daughter needs for school and gaming.
I would recommend this to a friendGood computer for kids or seniors.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good computer for children or grandparents. Keyboard letters are very big. Easy to read and type.
I would recommend this to a friendVery Pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for daughter to use for her email, Facebook and games she likes to play. Works great for her.
I would recommend this to a friendNice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a really nice computer, works quickly and it's really cute although the battery life is pretty short
I would recommend this to a friendAsus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the laptop. The only issue I have is that I can not connect to other WiFi if I'm away from home.
I would recommend this to a friendASUS 14in. Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS 14 in Laptop- love this laptop speed is excellent..display is so bright
I would recommend this to a friendGreat laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, work great. Is very stylish good for daily tasks like checking emails, surf the web.
I would recommend this to a friendlaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent for kids and adults. love the quality of the laptop and nice little touch on the mouse pad.
I would recommend this to a friend