Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the affordability, light weight, and attractive color of the 14.0" Laptop. They appreciate its user-friendly interface and extended battery life, finding it suitable for gaming and its size convenient. On the downside, some users express concerns about its slow performance, small screen, and inconveniently located number pad.
This summary was generated by AI based on customer reviews.
Very Good for Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came very quickly and in excellent condition. Beautiful color too. Runs very smoothly.
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this laptop Jan 2021 and it hasn’t given me any problems but now a year later it just randomly freezes and shuts off! Currently my laptop won’t even turn on
No, I would not recommend this to a friend- Cons mentioned:Screen
Cheaply made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Opened box and would turn on but screen would flash on and off and eventually went black and never would come back on. I’ll have to drive another hour back to store to return it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jaylon,
We are terribly sorry the device is not turning on and for the inconvenience this has caused you. This model undergoes intensive quality control testing and final inspection for both hardware and software. ASUS provides a warranty for the unit in order to fix or repair any isolated issue. This information will be passed on to our development team. Please allow us to make your experience better.
We truly appreciate your feedback. If you need any assistance, please don't hesitate to contact us via email: [email protected] and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Love
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom she enjoy and loves her new laptop it reminds her of her mother because it’s pink.
I would recommend this to a friendLaptop Passion
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my daughter who loves this product and is on it every day.
I would recommend this to a friendPerfect small comp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a perfect little schooling comp. I also have stardew on it and it runs great.
I would recommend this to a friendASUS LAPTOP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality. Lightweight and easy to use. Great value and charges up very quick.
I would recommend this to a friendGreat laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. It does everything that I need it to do. Good quality.
I would recommend this to a friendGreat buy - Excellent value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent computer which was a replacement for my daughter. I like using it too.
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop quick setup enough for regular usage, quick delivery nice presentation.
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop it is going to be perfect for my college journey starting Monday!
I would recommend this to a friendGood value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for everyday tasks, homework, word processing, etc. No issues so far
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this laptop for my wife and she absolutely loves it! The numberpad is great
I would recommend this to a friendCustomer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What we expected. Very prompt delivery. Always good to do business with Best Buy.
I would recommend this to a friendLaptop
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it for college school work. Economical and easy to use
I would recommend this to a friendASUS laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have continue to enjoy this item each day. So glad that I made this purchase.
I would recommend this to a friendCute and girly!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price, does all the basics like Netflix, Facebook and eBay.
I would recommend this to a friendExcellent product.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Is perfect for users that need a regular computer.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love this laptop. It is very fast on loading and great picture screen.
I would recommend this to a friendGood laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this laptop, works well, does what I need for email and surfing the web.
I would recommend this to a friend