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Customer Ratings & Reviews

Your price for this item is $179.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 2359 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the affordability, ease of use, and performance of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC, praising its compact size and lightweight design. Many appreciate the long battery life. However, some users point out limitations in storage and RAM, and a few have experienced issues with the touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,359 reviews
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and great value, would recommend to buy. Just what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and really great shopping experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recipe book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this for a recipe book as it folds flat. Best recipe book investment ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice little laptop for basic internet usage or web-based homework for schooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its wonderful and i recommend everyone buy it for homes use or school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to. Works well with my silhouette

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Has all the features i needed to complete my online college classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its okay

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4gb ram.. great for the price and what i needed to pick up Same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for someone who mainly surfs the internet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having some issues:(. When I turn it on it won’t go to the start screen for some reason. It just recently started doing this

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this computer and the best part was being able to hook up my phone to it. I recommend it if you are going to school or doing a stay at home job but if you want more storage this ain't for you. I needed to buy a USB port to have more storage on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Terrific Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a little tweaking, this computer has turned into my favorite for general usage. I'm not using it for anything heavy duty, but if you want an affordable option for internet use, etc., don't hesitate with this one. I bought it on sale for $99 so you can't beat that either.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent laptop just no cooling

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for $100, only downside is no cooling system. Cpu is almost always utilized 100% just by background usage, too bad theres no cooling system on this. Has this for over a year now.

    No, I would not recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hi, there. Thank you for your feedback. We're extremely sorry to hear you did not had the best experience with us. Computers tend to use close to 100% of the CPU when they are doing computationally-intensive but as you mention that was not the case, we highly recommend you to check this article that has some steps on How to Fix High Processor Usage. As for example:
      -Reboot. 
      -End or Restart Processes using Task Manager. 
      -Update drivers.
      -Scan for malware. 
      -Check Power Options. 
      -Find specific guidance online. 
      -Reinstall Windows*.

      [https://www.intel.com/content/www/us/en/support/articles/000057744/processors.html]

      If you have any additional questions or inquiries, please don't hesitate to contact our customer service department.

      [https://www.intel.com/content/www/us/en/support/contact-intel.html#support-intel-products_873:873]

      Thank you for choosing Intel. Mariana.

    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We are sorry to hear about the unfortunate experience you are having with cooling system on this model. Rest assured we will have this information passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Computer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love the actual computer laptop it's doing great thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent inexpensive starter laptop for light duty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a windows 11 laptop but is not for playing games really as it is not fast, it is entry level for school work or home use for easy tasks requiring low computing power. I really only dislike one one thing about this laptop, the charger. It seems like most items now days have a usb-c charge port but this one uses a round pin port like electronics from long ago. It seems to me that the round pin charger port is a weak point for breakage compared to a usb-c type. Other than that and the speed, it seems fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good laptop at a good price and has the numeric function where is the mouse

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop has been great. Learning all the new features has been a joy. Knowing I got this for less than two hundred dollars was an amazing deal.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    ASUS - 14.0" Laptop - Intel Celeron N4020 - 4GB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Asus laptop is great for its looks, and for the price. I own a bigger version of the same laptop, the reason that I ha to buy this one is because I dropped it. Now it has the charging plug loose and a bowed screen and yet, it still works. I recommend this laptop to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Buy sale items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus laptop I purchased was a great value ~ It provides me the ability to conduct Teams meetings and to record lectures for students and other functions and the price was also a great value! Best Buy has provided me with quality products and super prices! Thanks again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and easy to use and setup use this for school

    I would recommend this to a friend