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Customer Ratings & Reviews

Your price for this item is $179.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 2359 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the affordability, ease of use, and performance of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC, praising its compact size and lightweight design. Many appreciate the long battery life. However, some users point out limitations in storage and RAM, and a few have experienced issues with the touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,359 reviews
  • Rated 3 out of 5 stars

    decent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it gets the job done. I dont care for the calculator on the mouse tracking pad....unecessary and it interfers with typing if turned on by mistake. Still good buy.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Candy,


      We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2102018923-0095) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Ramon,
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Not a HP.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not used to it as all I have owned are Hp and Dell. I bought cause I broke screen on HP and was told it would cost more to fix it than to buy a new one.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JenniferW,

      Thank you for sharing your feedback on this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Not happy with this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow computer. Return to store asap, do not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    asus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little computer for a very small price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable deal! Computer works very well and is lightweight. Even though it only has a 64 gig internal drive, it's easy to upgrade by adding a Solid State Drive. I was able to get a 500 gig drive online for $39.00.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Decent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for kids. I brought this for my nephew to play his treasured Roblox. It does lag when gaming, but it works for a 9 year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great showed up on time as described

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 4 out of 5 stars

    Does just what I hoped it would

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly does better then expected given the price. Does run online the online rpg program I needed it to. The touchpad is a little iffy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    perfect for browsing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use in an auto shop for looking up vehicle info and procedures. Works perfectly for what i need and a perfect size to go on top of a toolbox. wish it was a little faster but for the price its hard to complain.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t handle too much. I downloaded cricut design space and it makes everything so slow

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop got HS students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 for grandchildren 9th & 10th grade - perfect for school assignments. Not a gaming laptop but better than using their phones to complete assignments or watch movies. They love the speed n keyboard. They love them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Affordable laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and easy to use. We just want a simple and easy to use for small business and suddenly found the best deal on best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value for basic usage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little computer is a great deal for browsing the web, web-based email, and similar tasks. It is easy to remove "S-mode" and install regular Windows apps., you just have to be realistic given the low cost of the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for a poor college student.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable. Great for students. I’ve used my computer for almost a full semester, and for the money i’m beyond satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the sale price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed your on line ad for this computer at an excellent price and promptly purchased it. It works great, boots up quickly, and does everything I need done on a laptop. The light weight is an added bonus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I need it to do!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I use it for, it’s great. I purchased it online and it was delivered quickly. For an open box, it came with everything and in excellent condition. The only thing is I am unable to register it with ASUS as it is registered under someone else and as I do not have a receipt to forward to them to show I purchased it other than taking a screenshot which they will not accept. I use it mostly to play games on, check my email, social media and a little for things I need to type up and print.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not easy to set up

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to use at first. Had to manually set time. Difficult to add google chrome because of the Microsoft edge browser.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it froze up a bit (maybe due to all the required updates before proper use). But since the updates, it works excellent for a basic budget laptop. Light weight and can carry around without feeling the weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Birthday Present

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lab top was given to a friend as a birthday present she wanted something light and easy to carry. She loves is and has exactly what she need Thank You Best Buy for helping me choose the right gift.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    RAUL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE BOUGHT OTHER LAPTOPS OF THAT BRAND AND THEY HAVE WORKED VERY WELL.

    I would recommend this to a friend