Customer Ratings & Reviews
- Model:
- E410MA-TB.CL464P
- SKU:
- 6508083
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.1 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers love the affordability, ease of use, and performance of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC, praising its compact size and lightweight design. Many appreciate the long battery life. However, some users point out limitations in storage and RAM, and a few have experienced issues with the touchpad.
This summary was generated by AI based on customer reviews.
Asus14
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like it seemed very cheap, display was horrible .
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TiffiniS,
We're sorry to hear about the disappointment you're having with this model. Please allow us to make your experience with ASUS a better one. We would recommend that you attempt the FAQ in the below to resolve this issue. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
[Notebook/AIO] Troubleshooting - Main (Internal) Display problem: https://www.asus.com/support/FAQ/1015072/
Not what we expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We how to return it it was very very very slow it was dragging..
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mina,
We're sorry to hear that your unit is runing slow. Please allow us to make your experience with ASUS a better one. We would recommend that you attempt the steps in the FAQ below. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
[Notebook/Desktop/AIO] Troubleshooting - System is running slowly: https://www.asus.com/support/FAQ/1042398/
You get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow slow slow, immediately started freezing after start up
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ever,
We do understand your disappointment if you are experiencing slow system speed or performance issue with the laptop.
Certainly, the laptop was designed as an entry-level computer that runs basic and light computing applications like web-surfing, emailing and word-processing without compromising system stability and performance. This issue is temporary during the initial WINDOWS setup and before installing cumulative WINDOWS Update, regardless what brand name of computer this may be. This may take a longer time depending on the network traffic from the update server and the stability of your high-speed internet service. Also, laptop will do several system reboot, black screen temporarily or restart during the update process. Once initial setup and WINDOWS Update installation completed, system speed or performance will be optimized. Keeping Windows updated will maintain optimum system stability and performance. If these steps were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. Also, while accessing web applications, please make sure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
now power cable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.comes without power cable, it can not start when i arrives
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Howard,
We're sorry to hear that you didnt recieve a power cable. We would recommend that you reach out to your place of purchase to get a replacement model. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Stay away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is so slow it was unusable had to return it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nick,
Please allow us to apologize for the slow experience you had with your unit. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have and that you have to return it. This is not the quality of service expected from ASUS. We do value our customers and take negative customer service experience very seriously.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2102026090-0085) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
- Pros mentioned:Ease of use
Good Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this computer for college because I needed it last minute for a recorded test. It was super easy to set up and it’s super light. Works well for my courses and is a great price for what you get. Would recommend to a friend
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Touchpad
Fair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great works perfectly i do hate how you have to use the buttons to click overall pretty ok
I would recommend this to a friend - Cons mentioned:Storage
Reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s three years later and my daughter still has this computer. I will be getting her a second with more space since she’s graduating but definitely worth it.
I would recommend this to a friend - Cons mentioned:Number pad
Horrible number pad design, great device otherwise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent budget laptop. Some reviews seem to say that this is a slow laptop, however, if you read the description and use common sense on the price of the unit and the specifications, you will see it's meant to be a low cost unit to serve simple purposes. The laptop is very lightweight and a nicely self contained unit. I will say that the only serious design flaw is the integrated number pad on the touchpad because it does not use the normal keypad type entry. If you are well versed at 10-key, you will not be happy with this particular feature.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Great little laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a laptop for work, and this is perfect. It is lightweight, fast, and portable. I was surprised it had a built-in webcam (perfect for zoom meetings) as most of the less expensive laptops do not. For $99, this is a steal.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to carry around
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still have this laptop! So compact and lightweight.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Small But Sufficient!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy my new laptop, it is small, easy-to-use and easy and light to carry. Fits in any backpack.
I would recommend this to a friend - Pros mentioned:Performance
Great deal we love this computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very skeptical at first I gave this gift to my boyfriend as a Christmas gift and he absolutely loves it. He’s been using it for about a month now and no complaints
I would recommend this to a friend - Pros mentioned:Size
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this laptop, anytime i get one its from best buy. I have one im using from about 6 years ago. An 11inch lenovo and is working fine.
I would recommend this to a friend Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device is absolutely fantastic! Using it is a breeze, and the setup process was a snap—quick and effortless!
I would recommend this to a friend- Pros mentioned:Price
Great for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop for the price . It can do everything the more expensive ones can .
I would recommend this to a friend - Pros mentioned:Ease of use
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for My daughter’s online schooling and it got the job done.
I would recommend this to a friend - Pros mentioned:Ease of use
Great value for student
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for a young student. My son uses this for schoolwork and light gaming and it's been great.
I would recommend this to a friend - Cons mentioned:Storage
Sims
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought just to play sims, works great. I also got a external drive for more storage.
I would recommend this to a friend Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product easy to use and battery life last a long time
I would recommend this to a friend