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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 2359 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the affordability, ease of use, and performance of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC, praising its compact size and lightweight design. Many appreciate the long battery life. However, some users point out limitations in storage and RAM, and a few have experienced issues with the touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,359 reviews
  • Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working laptop works for what I need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Todays Techs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer comes pre-loaded with Windows 11"S" (not simply Windows 11) and i did not know that prevent"S" the laptop from allowing software program installations that are not pre-authorized by Microsoft Windows. But at least 11-S can be turnt-off (irreversibly;) in order to install otherwise Win11-S rejected software installations. So far, the laptop hasn't presented me with any unresolvable issues within the short time that i just recently purchased and began using it. The laptop also comes preloaded with other online connected software programs like 365, Microsoft Office software programs, Cloud, ASUS membership product warranties and such. As it is, I'll give the laptop 4 to 5 Stars. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for my granddaughters first laptop. She mainly wanted to view tik tok and you tube and be able to play Roblox. It's good for those things. But the battery life is not good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Asus laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working laptop. Unfortunately it recently stopped taking a charge. I also have to keep it plugged in or it shuts off. But I have had it for about 2.5-3 years now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A blessing in the time of need

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item I bought was much needed and had a great bargain price at a time where I was able to tame the needed item for my son otherwise I would not have been able to afford this

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this laptop until it would not take a charge. I brought it back to Best Buy and the Geek Squad got it going again. They told me the problem was that I was keeping it plugged in most of the time. I will see if following their suggestion alleviates the issue. It suits my purposes well and is an actual 14.0" computer at a bargain price rather than a chromebook

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    really good laptop, good deal.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, really good laptop, good deal. Good Speed for browsing, Can easily work on multiple apps like Excel, word, browser etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my boyfriend for Christmas. Make sure you understand Microsoft before you purchase. It was tricky for us to figure out in the beginning with downloading apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an early review I truly enjoy this laptop....it has everything I need

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good clean sleek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a wonderful computer for the price wonderful design the os is easy and not complicated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. I have been using chromebooks for years so it took a little getting used to this computer. The speed is not as good as I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it price was good delivery was quick my son use it for school more then enough room for everything

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    zooming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit for zoom meetings. It is just perfect for this. Audio and video is outstanding. The screen size was as good as one could get for this price. I does seem to run through battery power some what faster than it should ... but it is not an issue with how the unit will be used.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Why would they put windows 11 on this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is fine, but having windows 11 on this is such a terrible idea. Lags even when no programs are open. If you buy it, wipe the OS and install Linux or something.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear BarryMcKokinne,

      We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. We recommend using the MyAsus app to perform a system diagnostic and update the Bios which improves system stability
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2102018748-0064) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Wife Love It ..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She Love It ........................... Its Better Than Her Last One ..

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Flexible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and cute, works fine for quick searches, i think the screen lays completely flat. We thought the speed was slow, but then found it was our onternet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for work while it was on sale for $99 & it’s perfect. Pretty color with features I didn’t even know it had. Battery life is long as well. I could get through half of my shift without it going dead so thank you Best Buy love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Portable size for your basic computing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a bargain price. Portable and functional anywhere you are. Just limited to basic use and not for advance online gaming...

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome and does the job!!! The price was a great part of the deal!! Large enough screen for what was needed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very nice Asus laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Smooth and fast at a great price. The mouse is a little hard to get used to, had to add a wireless one.

    I would recommend this to a friend