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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 2359 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the affordability, ease of use, and performance of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC, praising its compact size and lightweight design. Many appreciate the long battery life. However, some users point out limitations in storage and RAM, and a few have experienced issues with the touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,359 reviews
  • Rated 5 out of 5 stars

    Pretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty pink and a hood computer so far. Keeps a charge

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Mr tom brown

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop works great. Screen size is perfectfor my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good intel laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what i need. Good price. Seems to work good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Value and Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great value, price and addition for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what it is good battery nice machine for a low price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great affordable system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy fast to handle. Fast shipping no problem

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not a good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    froze up on my son after a month, and when he returned it, he didn't even get the value of the computer back.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is overall a great deal for what I needed for my gaming online play. Could not get anything cheaper for the quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft wants to control!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Window S...terrible! I'm not buying any crap from this company EVER again.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear User355138,

      We do understand your disappointment and the inconvenience this may have caused. WINDOWS 10 S Mode version was intended for speed, simplicity and security. Only applications available at the Microsoft Store are allowed to be installed. In order to install third-party applications, the OS needs to be switched to WINDOWS 11 HOME in order to installed third-party applications. For tutorials on how to switch the OS, please go to: https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11.



      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Light and easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 65years old and never own a computer of any kind. I saw this laptop, Asus is a brand I trust because my kids have used it before. I got this at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Asus computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Pretty good computer over all. The price was good .

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nicole,


      We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experience very seriously.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2102018923-0078) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Ramon,
      ASUS Customer Loyalty US Suppor Asus

  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Cute............. .....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So so...Minimum 50 characters (42 remaining........

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Muratbey,

      Thank you for leaving your feedback on this laptop. Are there any changes that you would have preferred to be done to this model that would make you inclined to give this product a higher rating? We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2102018923-0115" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Minimalist pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my chromebook which expired on june. I intend to use it very min like surfing and shop. Hope to run in just s mode. Hope is s(ave) mode.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and Affordable!Students will find it helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product rating.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this product. Works just like I knew it would having windows program. Way better than a chromebook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Civic with a Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a windows OS computer to tune my Civic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable priced laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This asus was just perfect for what we use it for, emails , web, etc. Plenty of ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very happy with purchase and Best Buy. Its truly a "best buy".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it one day i will get it and the Microsoft with it and get some other exfiles with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my husband, and it was a huge winner. Perfect product.

    I would recommend this to a friend