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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 2359 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the affordability, ease of use, and performance of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC, praising its compact size and lightweight design. Many appreciate the long battery life. However, some users point out limitations in storage and RAM, and a few have experienced issues with the touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,359 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    What I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly as advertised. Good, inexpensive machine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Homeschool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got two of these for both of my girls to do their homeschool work on and they’ve been great and exactly what they’ve needed.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Don’t really recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor storage, okay laptop for internet use only. Was locked out after laptop set up. Has no trade in value and wouldn’t let me return with receipt after a few weeks. Save your money for something better and that at least has trade in value higher than $0.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear MaryE,

      We are sorry to hear that you received your unit. And you having issue with storage issue .Please allow us to make your experience with ASUS a better one. Please follow the troubleshooting steps in our FAQ: [Notebook/Desktop/AIO] Troubleshooting - How to fix Hard Disk Drive (HDD) problems- https://www.asus.com/support/FAQ/1042991/
      We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2102026090-0195) Thank you for choosing ASUS.

      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    ASUS laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying my laptop. It was real easy to set up and get use to

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Asus 14" laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning but it is quick and getting better with each sign in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A whole lot for very little

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect computer for that want to keep things simple. Excellent for basic office features as well as streaming online.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nicely priced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 17 year old for school. Was easy to set up, she has not had any complaints and is working great for her on classes.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Like an HP stream but cheaper and sleeker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price. It's about the same as an HP stream, but for about 2/3 the price when I got it on sale, and has sleeker build.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for the price runs fast no problems or lag issues what so ever

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Laptop designed for surfing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS does an OK job However I guess it needs 6-8 GB RAM as it tends to freeze up Edge soaks up too much CPU Word soaks up more CPU and Zoom freezes it

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear HuntersGlen,

      Indeed, the laptop does its job as an entry-level computer that is good for web surfing.



      4GB RAM is adequate to surf the web. To keep it to its optimum performance, please ensure Windows is always up to date and internet service is working properly and connection is stable. Also, close opened browser tabs not in used and clear cache or history.



      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is good and easy to use-does the job=keeps me up to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At $100 a really great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little computer for $100. It has an empty nvme drive slot that can be populated and used as the boot drive. This makes the system much more responsive in read/write speeds compared to the on board eMMC. Or just add the drive for more storage. The wifi card can be removed and replaced if you decide to upgrade to wifi 6. Recommended as entry level machine, single purpose machine, backup machine or home server (it idles at about 1 to 1.4 watts under Linux with screen blanked - much better than a Raspberry Pi).

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    sewing mama

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new home computer. No huge tower or cords. I would recommend this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, clean layout, and the number pad/mouse pad is awesome. Great display and price! The guy who helped me with it was all so great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    smiles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is just what i needed for light computer work. Very happy with my purchase.Needed something small and found it at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size for school and great functions, my niece was happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure is memory was enough but it it is. Great for reading E mails, looking up things. Battery lasts all day. Very satisfied

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great budget laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my daughter she loves it! I should’ve went with the bigger hard drive but all her stuff is cloud based anyway.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Asus 14"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading. Very light. Easy to read key board. RAM is on the small size, but if you are not storing pictures, it's acceptable

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good one for an excellent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent intro level Chromebook with windows OS. good price.

    I would recommend this to a friend