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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 2359 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the affordability, ease of use, and performance of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC, praising its compact size and lightweight design. Many appreciate the long battery life. However, some users point out limitations in storage and RAM, and a few have experienced issues with the touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,359 reviews
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this much. but it good for the price works very well. had to remove s mode

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Robert,

      Thank you so much for the feedback. Removing the Windows OS in S mode would remove your limitations from installing apps. If you have any technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Good small laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good small computer for what I paid. It does what I bought it for but needs more RAM.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JPM4,



      We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2207033408-0003) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Ramon,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lap top. Now trying to purchase it was a different story. After waiting in line for 30 minutes, I had to wait for another 30 minutes before they finally found the correct item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was, because of the low cost, a bit questioning of the quality of this unit. I was pleasantly surprised. I have an older desktop that is ok but slow to start up. For what I do, this lap-top is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would reccomend this to anyone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one hiccup which was quickly taken care of by the Longview Geek Squad, I have nothing but praise for my laptop. I read hundreds of reviews by Azus owners and made my mind up and went with the very reasonably priced Azus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    underpowered laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a bad laptop - it can't run Windows 11 well at all. I've left it in Windows 11 S mode, which is a pared down version of Windows 11, and CPU runs at 100% for long periods of time from just opening one new tab. It's shameful that Asus released something that performs this poorly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying every moment of having it.. Does the basic stuff and I enjoy that I can flip the screen all the way back.. Got it at a steal deal of $99 it’s nothing fancy but definitely gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value at a discount!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At $100 (bought at discount), this laptop is a great value. Screen and specs are bare minimum low end. But it's sufficient for my use case of streaming videos and outputing to a TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very basic, affordable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic laptop. Using it while knowing that it’ll probably only have a life expectancy of a couple years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of bang for the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a deal of the day special ($99.99). Been using it for internet surfing and it is more than adequate. Any time you get a functioning laptop for a Hundred bucks, you have found a deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine cheap laptop. Not the fastest or highest quality, but gets the job done and can't beat the price!

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 2 days and memory full shouldn’t be on shelves

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RamiD,

      We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. Please explain detail the issues that you are having with the device.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2102026090-0199) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Big Letdown!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop seemed okay when I purchased it in the store. When I got home and tried to have it connect to wifi, it would not connect. I waited another day, and I gave it another try in case I was being impatient. I gave it over an hour, and the laptop just wouldn't connect. I only bought it for writing on (word processor), and I was sadly disappointed.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Bronte,

      W certainly understand your disappointment and the inconvenience this may have caused.



      To successfully login and complete initial Windows setup, please check if the laptop has access to a wirelesss router, it is getting a strong signal and internet service is working and stable.



      If you need further assistance with the laptop, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you can speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat.




      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 2 out of 5 stars

    Asus laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok for what I paid. But I think I will stick with HP from now on

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    budget laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This " budget " laptop is useful for basic doctment works, it is cheap, but that is why this is low in performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Fast, sound is great etc.. for the price you can’t go wrong! If you’re in the fence about this one here, go ahead and purchase it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow processor. Would not recommend for anything outside of typing up papers.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TiffanyT,

      We're sorry to hear about the unfortunate experience you're having with your unit running slow. Please allow us to ake your experience with ASUS a better one. We would recommend that you attempt the steps in the FAQ below to resolve this issue.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support
      [Notebook/Desktop/AIO] Troubleshooting - System is running slowly: https://www.asus.com/support/FAQ/1042398/ Asus

  • Cons mentioned:
    Touchpad

    Rated 3 out of 5 stars

    Laptop ausus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch pad disappear to much I don’t like that,they need to fix that

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Luis,


      We're so sorry to hear that your Touchpad is having issues. We’re normally known for our exceptional products to detail, and we regret that we missed the mark. Please allow us to make your experience with ASUS a better one. Have you tried updating your Touchpad Driver? Please follow the steps in the FAQ below.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2102018923-0070) for us to better assist you.


      Thank you for choosing ASUS.
      Best Regards,
      Ramon
      ASUS Customer Loyalty US Support

      Troubleshooting - https://www.asus.com/support/FAQ/1042539/ Asus

  • Rated 4 out of 5 stars

    Balling on a budget.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to serve as a student laptop for basic tasks. Decent build quality. And for $99 it was a steal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an inexpensive pc for simple tasks and got exactly that in my Asus.

    I would recommend this to a friend