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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 2359 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the affordability, ease of use, and performance of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC, praising its compact size and lightweight design. Many appreciate the long battery life. However, some users point out limitations in storage and RAM, and a few have experienced issues with the touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,359 reviews
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal and works great. Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nifty netbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nifty little device running Win11. I added a NVME drive and windows boots up less than 9 seconds. Chrome/IE start almost instantaneously. For a netbook this is really a steal. A good book by ASUS

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my parent's it was much easier to use from the one the were using. theu ate very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for my school work, i literally only use it for school and it works very well for me! It even has a camera in case i have to do a zoom meeting. Great purchase!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inexpensive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive, but does the basic jobs: puts the smart in my tv/monitor and allows email and web access smart televisions do not.

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 3 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    key has fallen off inovative keypad dose'nt work rite //////////////

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JesseH,


      We're sorry to hear that a key fell off your keyboard and your Numberpad is not working correctly. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional. Can you please reach out to us with your case number so we can do some investigation into this issue? We would love to have your issues resolved in a timely manner.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2102018923-0069) for us to better assist you.


      Thank you for choosing ASUS.
      Best Regards,
      Ramon
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Basic laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop. Not meant for gaming or watching things in high quality. Only for basic things like work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for light office work. Gets the job done. No issues yet

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Josh,


      We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. Are there any issues you are experiencing with your unit?
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2102018923-0109) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Ramon,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great for $100!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for $100 (price when I purchased it). Sound quality is poor, display could be better quality, but for $100! You can’t complain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different but good. It was purchased for an elderly person who would mostly use it for streaming videos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer value for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for basic work. The background lighting is good. For pricing of under $100 it does a good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband use this computer to program stuff on his car and used for basic web search. He’s liking it so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible!!! Said was “Geek Squad Certified” yet was packaged TERRIBLY and the screen was completely messed up on delivery. Very obvious that it was not checked in ANY WAY. Been trying to return it with no response so having to wait until I travel hundreds of miles to an actual store. Very disappointed in BestBuy over this product.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ChadP,

      We certainly understand your disappointment with the quality of the product you recevied and the inconvenience this may have caused.



      This is a shipping related issue if the laptop was received with a broken screen, please contact the shipping company or BestBuy for a resolution.



      Should you need further assistance with the laptop, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for the price love it so convenient for work and everyday use only thing is I wish they keyboard had a backlight if it did that would be perfect I’ll still give it 5 ⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First ASUS Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size, weight and the quality of the screen. It is perfect for travelling. Well known brand. The price was awesome. I bought it on sale at the Best Buy website.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipping time is excellant. It is easier to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If yoy use a laptop for streeming shopping Email for one hundred and tax this is the computer you want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for certain usage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed it for, occasional travel. So, the limited specs are fine for my purposes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap but not worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t recommend this laptop if you will be doing serious work, it kept cutting out, also it won’t connect to Internet if the softwares are not updated, make sure you sign in at the store before you take it home. I plan on giving it away.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Happylife,

      We are truly sorry to hear of the network trouble you have encountered with your device. Were you able to ensure that your BIOS was up-to-date? We would love to assist you with resolving this issue. For more assistance, send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2102018923-0029) for us to better assist you.
      Thank you for choosing ASUS.

      Best Regards,
      Tijean
      ASUS Customer Loyalty US Support

      Troubleshooting
      https://www.asus.com/us/support/FAQ/1015073/
      https://www.asus.com/support/FAQ/1046480/ Asus

  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson for Christmas because it was on sale and my eldest son said it was a good buy

    I would recommend this to a friend