Customer Ratings & Reviews
- Model:
- E410MA-TB.CL464P
- SKU:
- 6508083
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.1 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers love the affordability, ease of use, and performance of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC, praising its compact size and lightweight design. Many appreciate the long battery life. However, some users point out limitations in storage and RAM, and a few have experienced issues with the touchpad.
This summary was generated by AI based on customer reviews.
Can’t complain
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for what I need. Honestly a lot better condition than I expected for a used laptop, might as well have been new
No, I would not recommend this to a friendSlow
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow and lags out constantly, takes forever to load youtube videos.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gabe,
We do understand your disappointment with the laptop and the inconvenience this may have caused.
If you are experiencing system lag or slow speed, please check if the laptop has access to an established router, it is getting an excellent signal and internet service is working properly since poor and unstable internet connection will definitely affect Youtube videosteaming and overall system speed and performance. Also, verify if Windows is up to date, keeping Windows updated will maintain optimum system stability and performance. If these steps were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: https://www.asus.com/us/support/Article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Cheapear option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice option for the price, all funtion whats you expect, but screen its not excelent like otherz
I would recommend this to a friend- Pros mentioned:Size
Good small computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is good for small things to do and it's a good size.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jr52,
We appreciate you sharing your feedback on this model. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2102018923-0044) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop to work remote , it works great meets all the company guidelines. Dislike it doesn’t have an internet port but able to use with some company’s as WIFi
I would recommend this to a friendNot an everyday but useful laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok laptop. Good to use to go into the internet. Bought it for using to work from home.
No, I would not recommend this to a friendGreat Laptop for the kiddos
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The kids love this laptop. And it's an upgrade from there old Dell laptop. You can't go wrong with this laptop. And also yeah it haves a 64GB eMMC but it can get upgraded to a 1tb or more.
I would recommend this to a friendGreat Laptop!!!! What More Can You Ask For!!! A++
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop!!! What More Can You Ask For!!! Does Everything You Need to Do in Todays World!!! A No Brainer Buy For the Price!!! Good Quality Laptop!!! A+++
I would recommend this to a friendBasic computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my parents who are older. It is a basic computer but it is perfect for them. This computer would be great for kids just starting out on a computer.
I would recommend this to a friendGreat for a Elementary school needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer works nice for an elementary school needs. We are happy with the purchase.
I would recommend this to a friendMy Asus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was a touch screen, but it wasn’t. Taking me longer to play my daily challenges
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for browsing and getting the job done for non heavy computing needs. Buy only when on sale.
I would recommend this to a friendThere is an M2 slot in this computer.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is better than advertised. For basic email, school or office work it’s perfect. Better because there is a PCIE slot inside that you can add an M2 ssd to.
I would recommend this to a friendTablet/Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great little laptop/tablet that I purchased for my kids to do their schoolwork and for them to use to play games and so forth non them. So far so good!
I would recommend this to a friendGreat for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. Sometimes a tad slow, but over all right on for a basic laptop
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gentleman by the name of John at Best Buy helped me to pick out this computer laptop and it's easy to use fast and convenient
I would recommend this to a friendGood computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price. Great for students or first computer for at home use.
I would recommend this to a friendChristmas present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on a little laptop for my kiddo. I bought this to give to him for Christmas!
I would recommend this to a friend- Cons mentioned:Memory
Should have never been sold - POOR Performance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop should never have been available to be sold as a usable product. I purchased this laptop for $100 and it came with 1-year Office 365 subscription. This is all that this laptop is good for. This processor and memory overloads with anything. I cannot browse the web on Chrome with Word open or it becomes sluggish. I tried making a Teams or a Zoom call and the Laptop overloads and turns itself off! I was interrupted in 2 meetings where the laptop simply stopped working! This laptop would be good for someone to read the news on the internet or go to email or use one of the Office products. You cannot expect to use more than one of these at a time. If you need to make video calls, this laptop will let you down!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MarcosF,
We sincerely apologize for the slow performance you're experiencing with this laptop. Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ linked below to help troubleshoot the issue. We value our customers and take negative customer service experiences very seriously. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2102026090-0136" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
[Notebook/Desktop/AIO] Troubleshooting - System is running slowly: https://www.asus.com/support/FAQ/1042398/#:~:text=If%20the%20system%20is%20slow,we%20suggest%20resetting%20the%20system.
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very inexpensive laptop PC. It serves my perpose more than enough.
I would recommend this to a friend