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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 2359 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the affordability, ease of use, and performance of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC, praising its compact size and lightweight design. Many appreciate the long battery life. However, some users point out limitations in storage and RAM, and a few have experienced issues with the touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,359 reviews
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great laptop for the price. I bought several and would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for young kids

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for a young child to get their homework done on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This took forever to ship. Used twice and now won't hold a charge. First one had something rattling around inside. Now it says return period over has not even been 30 days I would not recommend

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Theitnurse,

      We're sorry to hear that you're having issues with your unit holding a charge. Please allow us to make your experience with ASUS a better one. Please attempt the steps in the FAQ below to resolve this issue. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support
      Troubleshooting: https://www.asus.com/support/FAQ/1043914/ Asus

  • Rated 5 out of 5 stars

    a good computer for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for me a work very good is a very good computer i got one for my husband to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS convert

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to fix a friend's Android phone but really like it! And I'm an Apple guy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the warranty and geek squad help in using it. However the ASUS has not proven reliable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice laptop for a great price! Got the new Windows 11 so that was a plus. Overall satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    grandsons gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good gift for my grandson he hasn't gotten it yet but he will be suprised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a second screen when I’m mobile for work. It does what it need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    serve the purpose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice window 11 laptop, that can be upgrade to a larger ssd hard drive in minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had problems with it. It’s not that fast but we’ll worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u r looking for basic stuff internet netflix some basic work is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift to my grandson he love it so I think it awesome thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW COMPUTER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY COMPUTER IS WONDERFUL,i appreciate the easy set up and keyboard quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered two of these laptops for our kids homeschool. Can’t download apps on either laptop so they can not do their school work, trying to figure out how to return. Do not waste your money,

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ReyP,

      We do understand your disappointment and the inconvenience this may have caused if you are experiencing difficulty installing third-party applications.



      The laptop comes with a WINDOWS 11 S Mode version, which was intended for speed, simplicity and security. Only applications available at the Microsoft Store are allowed to be installed. If this is your first experience with Windows 11, please go to: https://www.microsoft.com/en-us/windows/features?r=1 for helpful tips on how to navigate within the OS smoothly. In order to install third-party applications, the OS needs to be switched to WINDOWS 11 Home. For tutorials on how to switch the OS, please go to: https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11. Switching the OS from S Mode to Home Edition is free.



      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for less than $150 and this thing is fantastic for basic computer functioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice computer it came with web root protection which is cool. I use it for school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter to help her out in college great deal glad I get my ads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product in a good condition. Works perfect as expected as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my soon too be 9 yr old. Great laptop n great purchase.

    I would recommend this to a friend