Customer Ratings & Reviews
- Model:
- E410MA-TB.CL464BK
- SKU:
- 6469401
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.1 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers love the affordability, ease of use, and performance of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC, praising its compact size and lightweight design. Many appreciate the long battery life. However, some users point out limitations in storage and RAM, and a few have experienced issues with the touchpad.
This summary was generated by AI based on customer reviews.
Asus 14 inch laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for school age children to do their assignments
I would recommend this to a friendGreat buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for home! Great price and functional!
I would recommend this to a friendStarter laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great starter laptop for my twelve year old son. He loves it!
I would recommend this to a friendTerrible!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get it's a cheap computer, and that you get what you pay for, but I had only bought it to use for my zoom calls, and it won't even do that.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JohnT,
We're sorry sorry to hear about the unfortunate experience you're having with the camera on this model. Please allow us to make your experience with ASUS a better one. We would recommend that you update the camera driver on this model. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
https://www.asus.com/laptops/for-home/all-series/asus-e410/helpdesk_download/?model2Name=ASUS-E410
None
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer fast works great no problems a great product
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought as a gift. The recipient loves it.
I would recommend this to a friendLaptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly and fits exactly to my requirements
I would recommend this to a friendGood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good will recommend definitely i love it so mich
I would recommend this to a friendgreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product
I would recommend this to a friendcust serv not up to par
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the product was good. however trouble trying to install free webroot protection. went to the stor was given more instructions how to load. didnt wrk
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. In order to install Webroot Protection, it will require switching out of Windows 11 S mode which is not reversible.
1. On your PC running Windows 11 in S mode, open Settings > System > Activation.
2. Find the Switch to Windows 11 Pro section, then select the Go to the Store link. (Don't select the link under Upgrade your edition of Windows. That's a different process that will keep you in S mode.)
3. On the page that appears in Microsoft Store (Switch out of S mode or a similar page), select the Get button. After you confirm this action, you'll be able to install apps from outside Microsoft Store.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2102018923-0054) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
Highly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Fast Shipping. Best price around.
I would recommend this to a friendMy new laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy my laptop the best purchase I could had ever made.
I would recommend this to a friendPractical & Efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great for on the go. Lightweight and efficient. Comes loaded with all necessary applications for student or business professional.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Efficient,
Thank you so much for the feedback, I'm happy to hear that it suits your needs. If you have any technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Good product for a great value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great Laptop for the price for basic one on one use
I would recommend this to a friend- Cons mentioned:Touchpad
Piece of crap laptop! CHEAP quality!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a piece of crap laptop! You are getting what you pay for. BEWARE! The Enter key barely works, hard to use the so called calculator/misc pad. It toggles back and forth and does not work half the time. I will be sure to spend my 250.00 towards a better laptop. I DO NOT RECOMMEND!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Please allow us to apologize for the issue you are experiencing with your Enter key. We do value our customers and take negative customer service experience very seriously. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional and this was a random case.
For further assistance send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2102026090-0097) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
AVOID AT ALL COSTS - WASTE OF $
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this zero stars I would. I have owned this for a grand total of 6 days now and it has been infuriating every step of the way. I literally bought this to use for internet browsing and some light word processing / excel use in my hobby shop. It is slow to load the internet, even when using speedtest.net. I have 100+mb/s download and 40+mb/s upload but it still takes 3 minutes to load youtube. I have 2 tabs open and it's constantly pinned out at 100% CPU and memory usage. I also have a hard time because the mouse cursor will disappear and I'll have to reset 12+ times to have the cursor be available for use while the machine is powered on. Once getting past the lock screen it wont work at all. ctrl+alt+delete does nothing and restarting does nothing. Not sure if win 11 or this machine but no other computer I have does this so I'm drawing conclusions about it being this particular machine. If given an opportunity get a chromebook - at least it will be able to access the internet and
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you're having with the connection on this model.
We would recommend that you back up your data and perform a system restore on this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Don't waste your $
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working in 5 months. Don't waste your money, glad I didn't have anything important saved on it. Such a waste!!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SamanthaF,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. Based on your warranty with Asus, since the unit was purchased from Best Buy it would be recommended to have the unit returned to Best Buy.
However in the case that you refuse to take the device to Best Buy I can create a RMA(Return Merchandise Authorization) to have the unit sent in to our repair center.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number N2102026090-0194 for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Saskeia,
ASUS Customer Loyalty US Support
Not good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This isnt a good laptop. I had a poor time with it.
No, I would not recommend this to a friendMICROSOFT EDGE SUCKS
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MUST USE MICROSOFT EDGE. SUCKS, SUCKS, SUCKS CANNOT GET RID OF OUTLOOK AND PUT ON YAHOO!! I HATE THIS COMPUTER!!!!!!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Noidea,
Thank you for your comment.
If you prefer other browser than Microsoft Edge, Windows 11 S mode needs to be switched to Windows 11 Home Edition. Switchng the OS is free. Once successfully switched, third-party browser or application can be installed . For tutorials on how to switch the OS, please go to: https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
I don’t like Microsoft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I personally don’t like Microsoft and I found it complicated compared to google chrome devices and apple devices over all felt good keyboard
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LuckyMe,
Thank to you for your comment.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty