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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2359 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the affordability, ease of use, and performance of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC, praising its compact size and lightweight design. Many appreciate the long battery life. However, some users point out limitations in storage and RAM, and a few have experienced issues with the touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,359 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Meets all expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of anything but is perfect for surfing the internet and zoom calls. User friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Serves it’s purpose

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was old and finally died. I needed something fast and cheap. It serves it’s purpose. I don’t do much streaming, just editing documents, sending emails ect.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop better functionality then price.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best laptop and reasonable priced, Love this gadget.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would buy again if I had too and the price wasn’t bad at all

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful works great. It helps with school work

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good and fast functioning laptop done most of my work on it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a pretty good laptop for the price. the quality is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value w/ Office365 Included

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a Windows x86 based laptop for car scanners and tuners which were not ARM processor compatible and do not require much processing power. I was looking for the least expensive laptop option I could find and landed on this Asus, which has exceeded my expectations so far. My needs may be somewhat unique, I simply needed something to use in my garage occasionally so most things like battery life, keyboard/touch pad, etc. were not particularly important...the bar was set pretty low. Pros +Battery life has been great, especially standby as I mentioned I use this infrequently and have only had to charge it a few times. +Touch pad works surprisingly well, it had been a long time since I used a Windows touch pad, so maybe they have generally gotten better over the years +++Included 12-MONTHS Office365! I am already a subscriber and this extended my membership for an extra year, I would have expected this as a new Office365 customer promotion, but it will add a year on if you are already in the ecosystem. Cons -Screen is pretty dim -It is slow so I sometimes find myself staring at it wondering if it's working or if it just didn't register an input, which most of the time it's just working slowly. For basic browsing the internet and email this laptop is fine. With the Office365 plan included it becomes a tremendous value. Its debatable how satisfied someone who plans to use this as an everyday machine would be given the sluggish performance though.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Save your money. Not worth paying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to write a review till one month or two months later I am sure if this product. At first, when I got it, it was fine. Was fast and decent enough for me to use it for college and other use for it. It was decently fast on loading a website, it downloaded apps fast, and the sound is good quality. BUT! There’s a catch. It doesn’t support search apps such as chrome or Firefox. It doesn’t seem to support certain TV apps such a as Netflix or Hulu. I have them downloaded but it’s always showing the top gray bar saying it’s insecure. After a couple of months having the laptop, the refresh is slowed down, the websites won’t load certain parts of the cite, not even images won’t even load. I can’t download certain PDF forms unless my laptop is FULLY updated, whatever that means. To me, I find it a waste of money. I bought it for 212 after tax and now suddenly it’s 109? I don’t know why they keep changing the price but it’s. It worth it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear MirandaM,

      We do understand your disappointment and the inconvenience this may have caused if you started experiencing issues with the laptop.





      The laptop was preinstalled with Windows 11 S mode. In order to be able to install third-party software or applicaitons like, Hulu and Netflix, Windows 11 S needs to be switch to Windows 11 Home Edition. In regards to PDF files, please ensure a PDF Reader was installed on the laptop to successfully view PDF files. By keeping Windows updated will maintain optimum system stability and performance. If these steps were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. While accessing web applications, please verify if the browser being used is running with the most curent version in order to resolve security issues. If running with a third-party internet security or antivirus software, verify websites are added as safe sites to download. Check if the laptop has access to an established router and internet service is working properly since this will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance.



      If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer, great for college school work or general browsing. Easy to use, easy to setup!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer!! Excellent price!! I love it !!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Decent Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for, overheats and lags often, camera stopped working after a couple months However, it did work better than I expected for its price, overall a decent laptop

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. I use it for my every day work. It works very well. I will recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The laptop that could.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a budget friendly laptop it does what I need it to do. This is a level above budget friendly. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my daughter’s place she’s living in college. Her and her friends said it works well. Quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Portable Laptop at a Low Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop for the money. It works smoothly and is thin and light. Great battery life. The number pad integrated into the touchpad is a nice feature. If you want a super portable laptop this one is a great option. If you get it on sale the price is crazy low.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome comp does what it needs to do love this comp

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    M

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my daughter as a gift. She loves it. It does everything she need. Great product, great price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop for the price would recomns for school or work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does a good job of handling the basics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say that the only things I don't like is that this does not come with a mouse and that it has S mode for seemingly everything and then when it comes to the security measure where you have to end up going through a certain e-mail that they have for you. Other then that it's good I understand that all of this is for security. I am using this to write my first book and it's helpful. It has a great ms word document for free and you can use ms paint. I think that if you are using this for research and writing you will be pleased with its features. I know that I have played games on here but to me it is the best rate for what you get and certain advanced operations I can see as being a problem on here. You must have realistic expectations about this computer. It's very lightweight sleek and sturdy. It won't disappoint in most regards in fact it will be a pleasant surprise in most.

    I would recommend this to a friend