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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2359 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the affordability, ease of use, and performance of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC, praising its compact size and lightweight design. Many appreciate the long battery life. However, some users point out limitations in storage and RAM, and a few have experienced issues with the touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,359 reviews
  • Rated 5 out of 5 stars

    Asus Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my 2 kids. They are in love with them because they are touch screen and it comes with 1 free year of Microsoft 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Asus Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter as part of her Christmas gifts. Great for doing school and browsing the web.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift and seems to be a decent basic laptop

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product , speed functions and size would recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome, until it froze it was replaced, would buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 3 out of 5 stars

    It Does the Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this laptop again, and probably will. This is not a bad burner/backup/beginner pc. It will perform basic internet access and text processing/note taking. The CPU and GPU seem slow. Most other functions I want are supported. The purchase price is a major feature. This machine replaces an identical laptop purchased for low-end notetaking when I travel to countries where confiscation is a risk. Within 90 days of purchase of the prior unit, the monitor failed, and the touchpad failed. Cost to repair exceeded cost to purchase a new unit, so I used half the USB ports to add aftermarket monitor and mouse. The original laptop remains in service and the replacement has no problems, yet.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear nikbear,

      I am sorry to hear about the unfortunate experience you had with the first unit developing multiple issues. I would recommend that you reach out to our support team to have this device serviced under warranty since the issues started within 90 days, you can find the contact details linked below. We do value our customers and take negative customer service experience very seriously. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2102018923-0072" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support

      https://www.asus.com/us/support/callus Asus

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mid laptop for the price. It works fine and it's perfect for traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing loved the color. Saves everything!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic laptop. If you are in a pinch to get a word doc or powerpoint done because your previous laptop broke then this will work fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for games work and everyday streaming never had any problems with the product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was bought for my middle schooler. It's okay for the price. It's not fast and it slows down tremendously when you're running multiple apps. I wouldn't recommend it for gaming because it lags. If the computer is mainly being used for school work, it should be fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fast Google Chrome Book

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Chrome book for kids or older non-tech savvy does the basis browsing and more. Quick and loud speakers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus E410

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget notebook, for simple internet, email use is recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop for daily use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i went from a 9 yr old hp laptop to this one. i bought it when it was on for $100. ive only started to use it today. and i must say that im pretty happy with it. its a big change from the older laptop. it seems to be a great laptop for what i need it for. which is browsing the web, checking out some youtube, a little shopping, etc. the one big thing that i would like to be different on it though would be the speaker placement. its called a LAPtop for a reason. the speakers are on the bottom front. so your lap can drown out the sound. if you lift it up, the sound is great. and battery life seems to go fairly quick when i was using a program online learning spanish. but then again i dont have much experience with battery life in laptops. so maybe thats normal when using it for such things. so all in all, i would recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    A great Travel Companion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer for day to day activities and more. This is not my primary computer but a great back-up and travel companion. For the price one cannot go wrong. The size fits perfectly in my backpack and it is more powerful than a Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER MINI LATOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable on both uploads and Downloads. Recommended for anyone looking for a laptop for their daily tasks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Battery doesn’t last as long as I expected though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good easy to use light weight, good size screen hold charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox gaming out of the box?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop on sale for $99 and was regularly $249. I wanted to try out Windows 11 and this came preinstalled with Windows 11S. It comes with a year subscription to Office and even though it only has 60GB of hard drive space its less because of the windows install. What i am doing is i am using a terabyte extrenal hard drive to use as storage and install all my apps on it and using a network share drive for my file storage. Windows 11S can be turned off permanently as this only allows apps downloaded on the windows app store. Once i turned off s mode i was able to install apps from the web. I bought this mainly for gaming and i know you are thinking on these specs, but I was able to run Forza Horizons 5 on max settings by using Microsoft’s XBox Ultimate cloud gaming service. It streams high quality games to the laptop and so far i havent run into the computer throttling even after 4 hours of continuous playing. The Xbox app only allows you to play games on your local computer only if you are signed into xbox live so either way you have to be connected to the internet to play games from your XBox library. This plays light, retro style games too so if your a Steam gamer, you arent totally left out. Still if you want to play Call of Duty, this laptop isnt for you as this game isnt on XBox cloud gaming. At least for now anyway. Great buy!

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Okay.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for office works, watching videos but it is not the best for games. Minecraft, roblox, low memory games are fine. But games like Fortnite, Gta V etc. are not going to run the best fps. Unless you use nvidia geforce now.

    I would recommend this to a friend