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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2359 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the affordability, ease of use, and performance of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC, praising its compact size and lightweight design. Many appreciate the long battery life. However, some users point out limitations in storage and RAM, and a few have experienced issues with the touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,359 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Half the price as other stores I found.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half the price as other stores I found. Easy for my son to use he's enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Asus 14”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact , This laptop is great if you want to save files and work on day to day activities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and decent computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my nephew as a gift. I like the design. Will updated more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too little power to be very useful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected the laptop to be more powerful based on the specs. It lags when using most basic tasks, like web browsing. Display is subpar IMO. It does have long battery life, but that is about all I can say that is positive. Was planning to use it as my on the road laptop but unfortunately I dont find it very usable.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Apro,


      We're sorry to hear that your unit is lagging. This is not the quality of service expected from ASUS. Please allow us to make your experience with ASUS a better one. Have you tried updating your Windows the latest version. Please follow the steps in the FAQ below.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2207033408-0004) for us to better assist you.


      Thank you for choosing ASUS.
      Best Regards,
      Ramon
      ASUS Customer Loyalty US Support


      Troubleshooting - https://www.asus.com/support/FAQ/1042398/ Asus

  • Rated 3 out of 5 stars

    SLOW, low-cost, portable, quality build

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice solid build Asus Quality not the fastest processor gets the job done must have patience

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good little unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfectly fine for my 91-year-old mother... she has no problem with it. good value

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Merrimac Ed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is a great computer. It is more than adequate for what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Asus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price. Achieves everything you would look for in a serviceable laptop…

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow and not very user friendly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch pad is very sensitive and has caused me to start over many times - justbok

    No, I would not recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 1 out of 5 stars

    Touch pad sucks

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The number touch pad sucks. Its always on, you can turn it off but it comes alive again, just a misplaced touch on the touch pad is enough to turn it on again, You can't disable it. For me its an annoyance.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 daughters in elementary school alwsys needing the computer for school work. So we got them each one and now they gegvthrir dtuff done quick

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price to performance is perfect. Spend extra 30 and drop in cheap nvme SSD and this machine will be snappy. Using it for powerpoint presentations and typing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    pleased customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything I needed for a lot less money then competing brands.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It is what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks s what it is. It’s an inexpensive laptop with a good sized screen that is very inexpensive. Perfect for web surfing, shopping and paying bills online.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer for the money very fast and easy to use for normal every day to day uses. the down fall it was very hard to set up google it was making very hard

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Good Little Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, handy little computer. Works well and is fast. Wish it had more memory

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as I expected. Lags and runs slow and freezes up. Not what I’m use to from Asus.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for my travel purposes, something simple. Easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    EASY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, my grandson like his lap top. The instructions were easy to follow for him. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase doesn’t get much simpler and easy to operate. Enjoy using the laptop !

    I would recommend this to a friend