Customer Ratings & Reviews
- Model:
- E410MA-TB.CL464BK
- SKU:
- 6469401
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.1 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers love the affordability, ease of use, and performance of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC, praising its compact size and lightweight design. Many appreciate the long battery life. However, some users point out limitations in storage and RAM, and a few have experienced issues with the touchpad.
This summary was generated by AI based on customer reviews.
Great deal great experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My recent purchase was a great experience. The assistance I received was excellent. And I am completely satisfied with my new ASUS laptop computer.
I would recommend this to a friendGood, Basic Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop for basic office work. Color options are always welcomed.
I would recommend this to a friendMy first laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly have not opened the box I wanted a laptop so bad. I just have been to busy to open and enjoy it. I will be reviewing it this week. Great price
I would recommend this to a friendDoor stop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst computer I have ever seen. I have nothing on it, I just use it to surf the web to decide on what to purchase since it is larger than my tablets. Pages take FOREVER to load, then reads pages not responding???
No, I would not recommend this to a friendRuns Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow server/processer,but gets the jobs done. Perfect for kids.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sunshine2010,
We do understand your concern regarding the slow processor speed.
This is an entry-level laptop. It runs basic or light computing applications, without compromising system stability and performance, just ensure Windows is always up to date and internet service or connection is stable while accessing web applications.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Good value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, it's a great device. The number pad on the keyboard works well.
I would recommend this to a friendCool laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great small laptop for my father he loved it!! Merry Christmas dad!!
I would recommend this to a friendSmall and convenient laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, smooth, convenient, powerful enough, nice screen. No hard drive, but enough memory if you are browsing but not playing online too much.
I would recommend this to a friendGreat Laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Windows laptop. I have a chrome laptop but always go back to Windows, seems to run smoother. Nice sleek and lightweight style.
I would recommend this to a friendGetting what you pay for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for work. Only using it for that and it does what I need.
I would recommend this to a friend- Cons mentioned:Touchpad
Asus w/touchpad mouse.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased it I apparently missed the part about the keypad calculator on the touchpad. I hate the placement of it because it constantly comes on by accident leaving the mouse worthless. You really do get what you pay for to an extent.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Pocahantas,
I'm sorry to hear that you are not pleased with the design of the numberpad being placed on the touchpad. We’re normally known for our exceptional products to detail, and we regret that we missed the mark. I will forward your feedback to the product team for future improvements. You can learn more about this feature below. For technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1038283/
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient easy to setup love that’s is got a windows processor. Very affordable
I would recommend this to a friendgreat overall computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.battery life isn't that great other than that the computer seems great
I would recommend this to a friendOk good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok good sistem only camera Facebook twitch interface additional features and screen record
I would recommend this to a friendAwesome little computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this computer really does a lot for the price The 12 months of office 365 it just about paid for itself. A laptop for 99.99!!!
I would recommend this to a friendDon’t do it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t do it. You think it’s a great deal, but it moves so slow and is impossible to do multiple things at once. I was incredibly disappointed. That being said, I am very happy with the ease of use and picture quality.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Morgan,
We're sorry you're having performance issues with the device. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue.
We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2102026090-0206" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1042398/
Great budget laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a laptop computer. It is a good laptop computer. I want to use it again and again.
I would recommend this to a friendGood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. Not really a fast laptop but does what we need.
I would recommend this to a friendBuyer Owns Computer, Not Software Company
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like ASUS and I would give it more stars if it was not being controlled by Microsoft requiring a email account. I purchase this computer for a family member that rarely uses internet, and does not have an email account. It was a hard work around. It is to be use for writing and preparing documents.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2102018923-0039) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
Good budget laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was fine - a bit slow but performance was consistent with price point
I would recommend this to a friend