Customer Ratings & Reviews
- Model:
- E410MA-TB.CL464BK
- SKU:
- 6498806
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.1 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers love the affordability, ease of use, and performance of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC, praising its compact size and lightweight design. Many appreciate the long battery life. However, some users point out limitations in storage and RAM, and a few have experienced issues with the touchpad.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance, Price
Asus computer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great budget or beginner computer. It is better than a chrome book computer.
I would recommend this to a friend - Pros mentioned:Ease of use, SizeCons mentioned:Number pad
Perfect laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price. Large screen makes it’s nice to watch tv or play video games. I was able to easily set up everything. I don’t care for the number pad on the bottom but other than that, it’s a very nice computer.
I would recommend this to a friend - Pros mentioned:Size, Speed
rose pink laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love my laptop. it is the perfect size for all my needs. very impressed with speed and is light weight.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Asus review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine work great, however, it was locked in a S mode and I have to take it back to have the Geek Squad unlock. It is 100 dollars if u dont Geek Squad as a part of ur Service.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear HappyFace,
Please allow us to apologize for the inconvenience you experienced. We do value our customers and take negative customer service experience very seriously. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Windows 11 in S mode is a version of Windows 11 that's streamlined for security and performance, while providing a familiar Windows experience. There's no charge to switch out of S mode, but you won't be able to turn it back on. Please see the FAQ from the link below.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2102018923-0026) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Windows 10 and Windows 11 in S mode FAQ - https://support.microsoft.com/en-us/windows/windows-10-and-windows-11-in-s-mode-faq-851057d6-1ee9-b9e5-c30b-93baebeebc85#:~:text=Windows%2011%20in%20S%20mode%20is%20a%20version%20of%20Windows,Microsoft%20Edge%20for%20safe%20browsing.
- Pros mentioned:Ease of use, Speed
Amazing
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it easy to use super fast charges really fast
I would recommend this to a friend - Pros mentioned:Performance
Still kickin
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honest had no issues with this laptop. It was a great deal at the time. I purchased maybe a year or two ago and it still runs like its new.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Great value
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little laptop, easy use and great value for the price!
I would recommend this to a friend - Pros mentioned:Size
Would Not Recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received it September 20th 2022, now February 1st 2923, here is my honest opinion on it. Yes, its small and lighter than 17 inch, has a "combination mic/audio" headphone jack, USB-C port, a one piece charger, and a fold flat screen, but at the same time, I wouldn't recommend this laptop. Its performance is hit and miss, sometimes its decent performance, and sometimes the performance is just bad. Mine isn't even a year old, neither is it in bad condition, and upon startup, the Windows startup sound audio breaks up. That audio does clear after startup though, but the hit and miss performance still persists after startup. In my opinion, if you want a decently priced new laptop that is also decent and no worse, keep looking, because its not even that good of a laptop, because of the hit and miss performance.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JeremyC,
We're sorry to hear that you are having performance issues with your unit. This is not the quality of service expected from ASUS. Please allow us to make your experience with ASUS a better one. Have you tried disabling unnecessary startup programs? Please follow the steps in the FAQ below.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2102018923-0118) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1042398/
Useful for light use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is lightweight and has a durable feel to it. It is adequate for light use like web browsing (not using that many tabs) and it is great for watching streaming services. It also nice to use with an office suite. The screen is bright enough, not too bright. The battery life is really good. The track pad with the option to use it as a numeric keypad is really useful, it takes a while to get accustomed to using it, but it works fine.
I would recommend this to a friend- Pros mentioned:Ease of use
Useful
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for casual browsing. If you are looking to browse and not push a computer too much, this will get the job done
I would recommend this to a friend - Cons mentioned:Storage
Good for price
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Has a very small storage. But useful for quick browsing and stuff
I would recommend this to a friend - Pros mentioned:Price
Served it's Purpose
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer for the price. Only used for emails, and shopping, some YOUTUBE. I'm sure if you needed something more this wouldnt be it.
I would recommend this to a friend - Pros mentioned:Performance
Great laptop for the price!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little laptop! It's suitable for my needs and very affordable. I don't do any gaming so I can not speak on that but I watch videos and although not always crystal clear and sharp the quality is good and easy on the eyes. My teenage daughter currently has been using it for online school and has had no issues on the many classroom videos and lectures, some of which are live. Arrived timely and packaged well.
I would recommend this to a friend - Pros mentioned:Price
For the price I had to buy 2
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just needed a computer to check emails, I have a business and get an email when an order is placed. This computer was such a good deal I bought two of them, used one for a Xmas present. I am writing this review from this ASUS computer. Not a lot of power or speed, but it does what I need just fine. To me, ASUS makes good computers.
I would recommend this to a friend - Pros mentioned:Ease of use
Asus
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop. Goog battery, easy use, i didnt have any problem with this.
No, I would not recommend this to a friend - Cons mentioned:Memory
Nice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All it needs is a bit more memory and possibly an upgraded graphics card.
I would recommend this to a friend - Pros mentioned:Performance
Good basic computer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for most light use. Expected capabilities considering the price/memory.
I would recommend this to a friend - Cons mentioned:Storage
Good buy for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price its great. Kind of slow considering its processor but honestly its perfect for low impact programs. The storage is extremely small but that can be fixed with an external hard drive
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Memory
Nice laptop in an easy to transport size
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the inch size. It makes it easy to transport, along with the light weight. It doesn't have a lot of memory, but for something to just do social media on and watch movies, this does the job.
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Storage
No Regrets, Happy with Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not expecting much when purchased for $100. Turned out to be every bit as good as I required, with the exception of the limited storage. Small, thin, light yet sturdy with good battery life. Carry it around the house with little effort. Know what you are getting and you will be happy with this one.
I would recommend this to a friend