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Customer Ratings & Reviews

Your price for this item is $186.99
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The comparable value price is $219.99

Customer reviews

Rating 4.2 out of 5 stars with 555 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are pleased with the price, speed, weight, size, performance, and battery life of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC - Star Black. They find it to be a great value for the price, appreciate its fast and efficient operation, and love how lightweight and portable it is. The perfect size and sufficient performance make it a great choice for everyday tasks. However, some customers have concerns about the limited storage space, lack of a side keyboard, and the processor's inability to handle demanding tasks. Others have mentioned that the 4GB of RAM is insufficient, but this can be offset by using Microsoft OneDrive. Additionally, some users have found that the laptop is not suitable for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 555 reviews
  • Rated 5 out of 5 stars

    Good Work Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the value. We bought these for our business for our employees to complete their documentation on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable laptop ,recommended for study and work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Interesting trackpad. Love it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This inexpensive computer works better than some that cost more. Very fancy trackpad with number pad integrated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functionality and equipment for the price paid, the time that I have used it has been very effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for the buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level laptop. It allows me to get all my tasks done .... And number keypad on the mouse pad , is genius.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the internet and actually works great with programs I thought it may not handle. Very pleased!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine for browsing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. Limited apps because of the Windows S version. You can change to the full version of Windows, but unsure how much doing so will impact the machine's speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my use.aww

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to leave connected to my old tv so I can zoom my exercise classes. Does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Operator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is a very good product I havent had no problems what so ever. Im enjoying it daily Thank you

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ASUS - 14.0" Laptop - Intel Celeron N4020 - 4GB Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is really slow if you have more than three tabs open chrome. It works fine with the word document and power point given you don't have any tabs open. The camera is also average. given the price, you can't expect much but I expected a little more. the battery life is very good, obviously since you can't rally multitast on this laptop and would chose to use a different machine most time.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that the laptop is slow. This is absolutely not the kind of experience we want any of our customers to have. Please ensure to close all background apps and keep your Windows OS up to date. Please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.


      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support


      Troubleshooting - https://www.asus.com/support/FAQ/1042398/ Asus

  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm baffled by the positive reviews on this thing. Maybe I got a defective one but it couldn't even do a simple google search without freezing up. It's completely useless. I'm also sure it has nothing to do with my internet because another laptop on the same internet was having no issues at the same time. I was really excited to try this after reading the reviews but I'm beyond disappointed.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We appreciate you sharing your feedback on this model. We're sorry to hear that your computer is freezing up. Please allow us to make your experience with ASUS a better one. We would recommend that you back up your data and perform a system reset.
      We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Nice size

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price and was everything I was looking for in a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, I didn't even have to get out of my car! Easy to use! Lightweight, screen is great for movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer. I am using it for an online course I am taking and it is working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry product. I am using it for browsing, business, and movies on my projector. Movies look great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a young kid who just needs a computer for school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop is a Dream

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is perfect. It’s been easy to set up and easy to use. The cordless mouse is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great school computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer!! It is so easy to use and very light. It’s great for doing class work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my mother who is 83 years old and she said it is very easy to operate and learn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it!!! This laptop works great! The number key pad works well n turns on n off easily.

    I would recommend this to a friend