Customer Ratings & Reviews
- Model:
- E410KA-TB.CL4128BK
- SKU:
- 6498803
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.1 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 14.0" Laptop's ease of use, attractive price, and lightweight design. Many appreciate its performance and battery life, finding it suitable for everyday tasks. However, some users mention that the RAM could be improved and that the laptop may get warm during use. Overall, it's considered a good value for its size and capabilities.
This summary was generated by AI based on customer reviews.
Modest but useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for, affordable price with affordable interface, its not the most advanced but works well for my kid. No regrets on my part
I would recommend this to a friendAsus notebook pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeded my expectations. The Display is pleasant to the eyes, the speakers are clear, the soft touch keyboards are amazing, very responsive touchpad, quick page views, optimized for internet use! Recommended!
I would recommend this to a friendlaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great price and works very well. the only thing that is annoying is when the numerical touchpad gets turned on by accident. it easy to do
I would recommend this to a friendDecent Laptop for it's low price!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a $150 laptop this Asus is pretty good!!! Even for basic gaming like Valiorant and Fortnite it's not bad!!! The only drawback is that the memory can't be upgraded. Your stuck with the 4gs it comes with.
I would recommend this to a friendVery good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great buying experience, but follow up service took two time visit to store to rectify. GREEK squad rep on last visit was awesome.
I would recommend this to a friendGood budget computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, no regrets. It was a present for a relative and she is very happy with the computer sofar.
I would recommend this to a friendNICE
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I bought the same laptop in 2021 for $100 more on black Friday 2021 and it was a deal, but then to find it even cheaper 8 months later super stoked, great lap top
I would recommend this to a friendWon't connect to internet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an ASUS notebook this month and I can't get it to connect to my internet. All my other devices connect. I brought it over a friends house and it connected to the internet at her house.
I would recommend this to a friendllaptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product quality very bad not recommend brock after 6 months
No, I would not recommend this to a friendLaptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Veey slow processor. If I could have returned itI would.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MiriS,
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
On the contrary, lots of satisfied customers having positive experience using the product will agree with that it is an entry-level laptop that runs popular basic and light computing applications without compromising system stability and performance as long as Windows is up to date. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Excellent computer for light duty.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased one for home and liked it so much I purchased another for my office for business videos. This is not a powerhouse, but it does excellent with email and streaming.
I would recommend this to a friendHate the trackpad on this
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate the trackpad on this! That is the only reason I would not recommend this.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BarbaraS,
We certainly understand your disappointment with the product ,We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [ N2208000018-0018] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Great vale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a discontinued price so great value - Seems solidly built especially around the hinge. Works as expected.
I would recommend this to a friendAsus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer on the outside...poor quality..very slow and couldn't do much work on it!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LashondreD,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. We recommend that you use the FAQ linked below to update the Bios which improves system stability.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2208000018-0015) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1008276/
Nice budget laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice budget laptop. Build quality is quite nice looks more premium than its price. Functionality is decent a little laggy but if you need it for web apps and not a lot of multitasking its fine. Track pad with number keys is better than i thought. If you do constant updates storage space will reduce quite a bit especially if you take it out of S mode
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nicole,
We're sorry to hear that the storage space does not quite meet your needs. This is absolutely not the experience we want you to have. Please allow us to make your experience with ASUS a better one. This model supports up to 512GB NVME storage via the M.2 slot inside the unit. Also, you can use Storage Sense in the Windows Settings to free up some drive space.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2206041107-0021) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1049096/
Great value laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price. I use the PC for cloud computing and business files. Works well for the travel and file access I was looking to acheive.
I would recommend this to a friendDisappointed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought i could put a program on it, instructed to take it off "s mode" and put it back into s mode. But can't do that.
No, I would not recommend this to a friend- Pros mentioned:Price
Asus Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what I got it for.Just basic stuff on line.The price was right
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gerard,
We appreciate you sharing your feedback on this model. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2206041107-0005) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
ASUS 14.0"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all the power cord is way to short, and the speakers have a tin sound. There's no type of bass. They should be on top instead of the bottom. The price should've been $99. They don't make electronics the way they used to. The battery doesn't last like it states. I just use it as a backup. The USB ports are on separate sides which I like.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear BigDogg,
We're sorry to hear that you are having issues with Battery life. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. Have you tried updating your Windows to the latest version. Please follow the steps in the FAQ below.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2206041107-0018) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1043914/
Good computer for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little computer for the price. I got it on the deal of the day. Pretty slow but works great
I would recommend this to a friend