Customer Ratings & Reviews
- Model:
- E410KA-TB.CL4128BK
- SKU:
- 6498803
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.1 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 14.0" Laptop's ease of use, attractive price, and lightweight design. Many appreciate its performance and battery life, finding it suitable for everyday tasks. However, some users mention that the RAM could be improved and that the laptop may get warm during use. Overall, it's considered a good value for its size and capabilities.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Christmas present for my preteen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop my daughter has had it for 3 years now runs good long battery life
I would recommend this to a friend Slow and loud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fan is too loud and the processor too slow. I was only running tow apps.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ALVIL,
We're sorry to hear about the unfortunate experience you're having with the unit running slow and the fan being loud. The noise that is emitting from the computer is known as coil whine. When the electrical current is increased to a certain point, the magnetic field around the coil can cause it to vibrate, which produces the whiny sound. After a short amount of time the noise should go away as the components regulates. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Troubleshooting: https://www.asus.com/support/FAQ/1042398/
Review ASUS laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer froze up a few minutes after opening it. I returned this computer for a higher quality computer.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that your unit froze during first usage. This is absolutely not the experience we want you to have and that you have to return it. We do value our customers and take negative customer service experience very seriously.
Have you tried updating your Windows? Please attempt the steps from the FAQ below.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2207007018-0004) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1042398/
Asusdont buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor even all the tab is not working, power, no display no cursor.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Asusmaria,
We do understand your disappointment and the inconvenience this may have caused.
If the laptop will not power on, or boot up or it's just black screen, please do the following.
Verify if the AC adapter is connected properly from the laptop to a known good power outlet or AC source. Try another power source.
Try to press and hold down the power button to shut it down completely, just in case laptop is not in hibernate mode, wait for at least 10 seconds then power on. Please wait, if the system is applying updates in the System Registry, it will black screen temporarily. If it still black screen after a few minutes, at least 10 minutes, please repeat the power cycle process again.
Also, please try to disconnect the power cable and let the unit drain for at least an hour to clear the memory. This will reset the hardware to default settings. After doing this, please reconnect your AC adapter then power on the laptop.
If you need further assistance, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Not good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned item, terrible product, slow as a turttle.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LuchyP,
I sincerely apologize, on behalf of ASUS, for how slow this laptop was running. To troubleshoot the issue I recommend following the steps in the FAQ linked below. If you need additional assistance please feel free to contact our product support, contact details will be linked below as well. We do value our customers and take negative customer service experiences very seriously. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2207007018-0011" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
[Notebook/Desktop/AIO] Troubleshooting - System is running slowly: https://www.asus.com/support/FAQ/1042398/#:~:text=If%20the%20system%20is%20slow,we%20suggest%20resetting%20the%20system.
https://www.asus.com/us/support/callus
- Pros mentioned:SpeedCons mentioned:Heat
Great 14" laptop for a sale price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even if you left Windows 11 on this laptop, it would still be impressive for such a low sale price, ($139.99). Within 3 hours I was fed up with Windows, (had to set up MS account to remove 'S' mode, which was last straw for me). Decided to install Linux Mint OS, and even found a web site with good instructions on installing the driver for the cool touchpad/numpad feature. I always missed the number keypad, and this 'numpad' works fine, allowing me to enter numbers into spreadsheets easier. If contemplating installing Linux, Asus doesn't make it simple, so I suggest installing Ubuntu first, which makes installing my favorite, Linux Mint easier. At a point, you will be asked whether to allow the Linux Mint installer to fix the partitions. Say 'no' to both times that is asked and then agree to the next choice, and the install will continue and complete. Worth the effort. Had similar complicated install of Linux on another ASUS. Now that I have Linux Mint on this little laptop, it runs like a scared rabbit! Very fast. Hard to believe it is a Celeron. I have not yet tested it to see how much of a load it can carry before bogging, but so far it is great for a 4GB machine. If you can get this price, and don't need a high performance computer, (just web browsing and light work, and games) this is a very good choice. Almost forgot... there is one con to share. It does get quite warm on the bottom, but the temps are showing right at 50-52 C, while playing YT videos, which isn't terrible. Sound is decent. Bear in mind that I have not tested the battery life yet. Will mark it 5 stars to give it benefit of the doubt.
I would recommend this to a friend Asus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! Machine doesn’t even work properly it is so slow. I want my mo way back.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you're having withyour unit running slow. Please allow us to ake your experience with ASUS a better one. We would recommend that you attempt the steps in the FAQ below to resolve this issue.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
[Notebook/Desktop/AIO] Troubleshooting - System is running slowly: https://www.asus.com/support/FAQ/1042398/
Waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your able to just invest in a better laptop. This one is not worth the money
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jaye,
We do understand your disappointment with the product and the inconvenience this may have cause if it didn't meet your expectations.
On the contrary, lots of satisfied customers, having positive experience using the product, will agree with that it is a decent laptop. It runs popular computing applications, without compromising system stability and performance as long as Windows is up to date.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
ASUS-14 Laptop N4500 (Holiday Purchase)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop to replace my old Dell paper weight laptop. Required a lighter inexpensive laptop for travel purposes. It has done the job. All the reviews help with my decision. Only suggestion, if you are little more computer savvy, it benefits you to add SSD and take it out of S Mode. Be sure to get a good Anti-virus program. Great inexpensive start-up laptop for your children.
I would recommend this to a friend- Pros mentioned:Performance
Great laptop for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it’s a nice computer. It took me awhile for updating it. But it nice for what I will be using it for.. I
I would recommend this to a friend Good Laptop for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop I purchased 4 to give to family members. Love it.
I would recommend this to a friend- Pros mentioned:Price
Great laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for the money! Would definitely recommend.
I would recommend this to a friend Not for Seniors
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On the whole, it’s a great little machine for the money! However, having said that, there are a few shortcomings. To start with, the track pad is total garbage. It has a numbers only feature with an on/off switch, but when you are typing it is easy to enable the numbers, which is really annoying. Maybe this design was a good thought, but in reality, it is poorly designed and cumbersome. Out of frustration, I ended up purchasing a separate wireless mouse, and I would strongly recommend this to anyone purchasing this machine.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear user245282,
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2206041107-0020) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
Santa Gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for a Santa gift - my kiddo loves it, He can run any of his on-line games without any lag. He says "It's super good - only down side is memory for games but for MS doc it does just fine".
I would recommend this to a friendComputer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this but returned it as I decided to get one that was a scroll screen. It’s a very nice computer would recommend it to anyone. Thanks Best Buy for you amazingly good deals.
I would recommend this to a friendGreat Christmas gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 12yr old daughter loves it! Was a last minute Christmas gift and worked out great. Best Buy had it ready for pick up fast and the quality for what I paid is amazing!
I would recommend this to a friendLaptops
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grandkids absolutely love these laptops. They wanted I-Pads for Christmas but I bought laptops instead. I am very glad I did.
I would recommend this to a friendsave image as....?????
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble/ can't find how to copy and paste, save image as....
I would recommend this to a friendthe best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good buy this is the best laptop that I ever had good quality I will recomended
I would recommend this to a friend- Pros mentioned:Performance
So far so good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs smooth. Only had one system crash and it wasn't the computers fault, was running an app still in development. Would recommend do someone that needs a work laptop. Wouldn't recommend for hard games lol.
I would recommend this to a friend