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Customer Ratings & Reviews

Your price for this item is $218.99
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The comparable value price is $299.00

Customer reviews

Rating 4.4 out of 5 stars with 1294 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the ease of use, affordability, and compact size of the 14" Chromebook. Positive feedback also highlights its performance and battery life, making it suitable for everyday tasks. However, some users experienced issues with screen quality and compatibility with certain programs. Concerns were also raised regarding the amount of RAM available.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,294 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    highly recommended!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop and decent price. highly recommended!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is too simple. There's no CAPs button and the use of the mouse pad is kinda hard when trying to scroll I'm still trying to learn the navigation but pretty sure I'm going to exchange for something else.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower than most systems I own. I figured the price was to good to be true.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Standard

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t usually recommend chromebooks because they are limited in the applications you can utilize but works well enough for basic necessities

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good chromebook. It starts up fast and is great for surfing the web or any kind of audio/video playback. For the price it is a great machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, affordable, no-frills starter laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An affordable option for a no-frills computer for my MIL. The Chrome OS is a little difficult for her to navigate because she is so used to a Windows system, but it's workable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fast enough for any gaming, but overall its good for surfing the web and doing projects on. It just doesn't have a right click so that's something I am starting to get accustomed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a Chromebook for school and this one "fit the bill" nicely. She uses it every day and really likes it. Just enough RAM to not bog down while in use and enough eMMC to store her documents for school.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Nice and lite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price and relatively quick for a chrome book but the first time getting it to connect was a chore and a pain.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Busybody303,

      Thank you for sharing your feedback on this model as this will aid in any improvements that need to be made. However, if you should have any other concerns or feedback feel free to reach out to us at [email protected]. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS!

      Best Regards,
      Jonelle,
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Solid chromebook by ASUS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have become fond of products from ASUS. Decided to give this chromebook a shot, only complaint is no HDMI and limited connectivity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not windows but it does ok for online use. It took me a while to figure out how to find stuff on it . I had to google them but it loaded all my apps and sync to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS - 14.0" Chromebook - Intel Celeron N3350 - 4G

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife for the most part used the ASUS Chromebook for social media, recipes, and Google. We have a laptop, desktop, and two Chromebooks and the Chromebooks are our go-to device for web browsing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value, but remember you get what you pay for

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for someone who doesn’t need or use a laptop. It’s a great little machine to have when your cell phone browser just wind do the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good first comp

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 5 year old to start using a computer. Good but a little odd to use if you are used to regular laptops. The kid loves it once we got it all set up tho.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissapointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite as user friendly as I would have liked it to be. I purchased this for my wife who doesn't like to be challenged by new changes. She is use to negotiating Facebook, Microsoft Word and email on our desktop, my laptop and on her cell phone; however the difficulty she encountered in simply scrolling as well as right and left clicking has made it extremely difficult in getting her to attempt to become acquainted with this machine.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We are truly sorry you did not find this Chromebook user-friendly and for the inconvenience this has caused you. This model undergoes intensive quality control testing and final inspection for both hardware and software. ASUS provides a warranty for the unit in order to fix or repair any isolated issue. Please allow us to make your experience better.

      We truly appreciate your feedback. If you wish to discuss this issue further, please don't hesitate to contact us via email: [email protected] and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    T in the CLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good Chromebook for the price. The display is large enough and the rendering is good for what I do: watch videos and surf. It connects great with my Android phone, so I can handle texting and video calls with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for streaming, OS updates end in 2024

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full HD screen and great volume for streaming. Dissapointed OS updates only until 2024, a chromebook I bought last year will get updates until 2026

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same day delivery for early holiday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased as a holiday gift for a young relative visiting our home. I ordered by 9am...the Best Buy delivery service delivered before 8pm the same day. Our relative was surfing the internet and playing games with a big smile

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth every penny.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook lives up to it's name. Easy and fast to navigate through every task. School friendly and compatible with all district applications for students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this amazing laptop and I received it in like two days super fast shipping. Thank you so much Best Buy for this incredible laptop, its super fast and I couldn’t be more happier.

    I would recommend this to a friend
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