Customer Ratings & Reviews
- Model:
- C423NA-BCLN6
- SKU:
- 6469578
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers value the ease of use, affordability, and compact size of the 14" Chromebook. Positive feedback also highlights its performance and battery life, making it suitable for everyday tasks. However, some users experienced issues with screen quality and compatibility with certain programs. Concerns were also raised regarding the amount of RAM available.
This summary was generated by AI based on customer reviews.
Got this one sale
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and small device that i can take with me anywhere. got this on sale from deal of the day
I would recommend this to a friendlaptop
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my daughter loves this but she forgot the password to the login we can use it now . Rosenberg location was very helpful.
I would recommend this to a friendGreat price for a great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to set up. The responsiveness was pretty fast. Better that I anticipated for a budget Chrome book.
I would recommend this to a friendGreat price and easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a novice user with limited computer skills. Email and zoom calls are simple.
I would recommend this to a friendGood computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work just fine no issues, but I have only had it a day. I am not sure about the battery life yet.
I would recommend this to a friendThis is the second one we have purchased. Works gr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one we have purchased. Works great until the protection gets out of date
I would recommend this to a friendFast and ready for school
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use this for my sons remote learning and he is able to use Zoom as well as access his courses with ease. I highly recommend this Chromebook.
I would recommend this to a friend- Cons mentioned:Compatibility
Disappointing at Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really happy at all with this purchase. It doesnt come with anything which is ok but loading programs or even finding programs that are compatible is a chore and Bestbuy does NOT let you return it after 15 days. So there isnt much time to find out all it CANT do
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the disappoint you're having with this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
ASUS 14 CHROMEBOOK COMPUTER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASIS CHROMBOOK IS MIDSIZED ECONOMIZING AND HIGHLY EFFICIENT. IT HAS LOTS OF STORage and numerous potential capabilities
I would recommend this to a friendLaptop1
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very affordable computer , it helps me towards online school
I would recommend this to a friendChromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great chrome book for the price a bit smaller than my old one
I would recommend this to a friendChrome book
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a new brand of my chrome book. No problem transferring information. Happy with this product. It works well for my needs ie. banking etc.
I would recommend this to a friendGreat For School
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my son online school and he likes it much better then the one provided by the school. much better picture as well..
I would recommend this to a friendChristmas Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice chromebook. I bought it as a Christmas present for my wife. She loves it.
I would recommend this to a friendgreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cromebook , using for some online classes , purchases, and for downtime , would recommend forr a cromebook
I would recommend this to a friendNICE DEVICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I realized that the only difference between this device and the Galaxy Pad was the price. It fits my needs.
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Our sales lady was awesome. Now we just need to work on our weak wifi issues.
I would recommend this to a friendEasy navigation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simplified love how lightweight it is and how fast it turns on and is ready to be accessed vs still loading.
I would recommend this to a friend- Cons mentioned:Screen quality
Quality Questionable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really liked it for first week. Then the screen developed two vertical lines that would not go away. No way the screen on a one week old chromebook should go bad. returned it and purchased another brand.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We are terribly sorry the device display screen had two vertical lines and for the inconvenience this has caused you. This model undergoes intensive quality control testing and final inspection for both hardware and software. ASUS provides a warranty for the unit in order to fix or repair any isolated issue. This information will be passed on to our development team.
We truly appreciate your feedback. If you need any assistance, please don't hesitate to contact us via email: [email protected] and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Best price per value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service for great price. A gift for my son who lives Chromebooks. This had the right combination of USB ports.
I would recommend this to a friend