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Customer Ratings & Reviews

Your price for this item is $218.99
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The comparable value price is $299.00

Customer reviews

Rating 4.4 out of 5 stars with 1294 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the ease of use, affordability, and compact size of the 14" Chromebook. Positive feedback also highlights its performance and battery life, making it suitable for everyday tasks. However, some users experienced issues with screen quality and compatibility with certain programs. Concerns were also raised regarding the amount of RAM available.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,294 reviews
  • Rated 5 out of 5 stars

    Great for kids or small business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful laptop, perfect for small business or students. Easy access and easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and works well. Does everything the receiver needed to do and internet access.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is on average a good computer all and all good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook is sufficient enough for child to complete school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for me because I don't have any professional use of it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it and we are very happy. looks great and all of our family say that they are going to take at a new one for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the laptop for my daughter and she uses it, when she goes on trips. works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little lap top for the price. bought one for my sons birthday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have no idea what you want

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant and helpful sales staff. Answered questions and was very satisfied with sales person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these laptops as Xmas gifts. Everyone loved them and it is what was needed for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this, great for streaming.. paying bills, connects to my phone. Perfect for everything I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    chrombook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was an exchange gift from christmas. i dont know how good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomely blessed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves it.. couldn't be happier.. thank you for making her Christmas dream come true

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 14" ASUS Chromebook. Does everything I want it to do with a larger screen size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dependable product good graphics, the screen could be biger.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Second one in 8 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this same one only 8 months after buying a new one at another national store. No warranty according to factory. The display messed up on original one. They were no help. Buy at Best Buy so you can get a warranty! It’s affordable and the people are nice.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computers slow but it works well it’s a good computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Virtual Learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suitable for kids in virtual learning and light web browsing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mom and she loves it as a Christmas present.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Imitation computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus Chrome is a mediocre imitation of a computer, The only reason I bought it was cause it was on sale and I bought it cheap, I gave to my wife. I will not be buying another one, that’s for sure.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We are sorry to hear that you are not pleased with this chromebook. Your feedback is very important to us and will aid in future products. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2012034586-0022" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

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