Customer Ratings & Reviews
- Model:
- C423NA-BCLN6
- SKU:
- 6469578
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers value the ease of use, affordability, and compact size of the 14" Chromebook. Positive feedback also highlights its performance and battery life, making it suitable for everyday tasks. However, some users experienced issues with screen quality and compatibility with certain programs. Concerns were also raised regarding the amount of RAM available.
This summary was generated by AI based on customer reviews.
Works great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. My son has used it for remote learning with no issues.
I would recommend this to a friendGreat Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for Christmas as a gift for my best friend and she loves it
I would recommend this to a friendLaptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price. Couldn't find this in any local store
I would recommend this to a friendcompact and lightweight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item for my boyfriend and he loves it.
I would recommend this to a friendChrome update has only 2 years left.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is fine with very good screen resolution. One big drawback for the 3 stars - the Chrome update has only 2 years remaining. Returned for full refund.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valid Customer,
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have and that you have to return it. We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2012034586-0018) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
My new computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what to say, but it is great. Thank you very much
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop fore someone just wanting to share the internet.
I would recommend this to a friendworth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is good enough for my kids but if more light will be more better.
I would recommend this to a friend- Cons mentioned:Screen quality
Great low end
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great low end deal! No touch screen. I missed that I thought all were touch screens now. I miss that feature
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear TedS,
Thank you for leaving your feedback about this model and we are sorry to hear that it did not exactly live up to your expectations. We do value our customers and take customer service experiences very seriously. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2101009286-0009" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Good Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed for office since the pandemic. Good and quality chromebook.
I would recommend this to a friendChromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its everything i wanted it to be! Im glad i bought this one.
I would recommend this to a friendGreat Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Very fast startup and functionality.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek and my son uses it for his virtual classes.He loves it.
I would recommend this to a friendGreat customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great store great people, and super knowledgeable on all products
I would recommend this to a friendGood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the cost. Treat it well and it'll do the same to you
I would recommend this to a friendWorth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little smaller than I wanted, but all around I like it.
I would recommend this to a friendHappy Customer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase I love my new laptop!!!!!!!
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to surf the web, works as expected good purchase
I would recommend this to a friendKid friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the kids and seems to hold up to them fairly well.
I would recommend this to a friendAcer 14.0 Cheomebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great. looks great. no problems with this so far.
I would recommend this to a friend