Customer Ratings & Reviews
- Model:
- C423NA-BCLN6
- SKU:
- 6469578
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers value the ease of use, affordability, and compact size of the 14" Chromebook. Positive feedback also highlights its performance and battery life, making it suitable for everyday tasks. However, some users experienced issues with screen quality and compatibility with certain programs. Concerns were also raised regarding the amount of RAM available.
This summary was generated by AI based on customer reviews.
Kid friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the kids and seems to hold up to them fairly well.
I would recommend this to a friendAcer 14.0 Cheomebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great. looks great. no problems with this so far.
I would recommend this to a friendComputer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for the children home work and for school
I would recommend this to a friendseventh grade school work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.seventh grade school work. works great and good connectivity.
I would recommend this to a friendVery pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for exactly what I needed them for on both!!!
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer does what I need good for the price saved me
I would recommend this to a friend- Cons mentioned:Screen quality
Faulty
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The performance was okay given what you're paying for it, unfortunately, the screen stopped working after a few days.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that the screen failed to work. This is not the kind of experience we want any of our customers to have. Are you able to project to an external screen? Are you able to see any led lights on the Chromebook? I'm happy to troubleshoot, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Asus chromebook
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average Chromebook that does the average things. If you're looking for something just to browse and check things like your email and Facebook this is the Chromebook for you
No, I would not recommend this to a friendMy dad loves it for a beginner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dad loves it and it does just what he needs it to do.
I would recommend this to a friend- Pros mentioned:Size
Limited use better get a tablet with a keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Limit use for a Chromebook, compare for a tablet and android phone, most regular apps are not comparable and if you want to print something you have to have a compatible printer, unless you download it on your phone and use it directly to your printer, the only positive point is the screen which is full 1080 and it is good to watch you tube videos and the keyboard is intuitive
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Robert1969,
Thank you so much for the feedback. Certainly, the Chrome OS is limited as compared to other devices. As for printing, you can refer to the FAQ below. For any technical concerns, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Link: https://support.google.com/chromebook/answer/7225252?hl=en
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for kids to do homework and activities
I would recommend this to a friendDo not buy this product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like the chrome book, stopped working completely after only 1 year, can't even turn on, need arefund.
No, I would not recommend this to a friendDecent for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets me through college but struggles to use Microsoft word. I have to use google docs most of the time but that’s my only complaint. All in all it’s a decent laptop for the price.
I would recommend this to a friendGood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my college-age kid and they love it.
I would recommend this to a friend- Cons mentioned:Screen quality
Garbage.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased March 2021 for school use. VERY lightly used as child became ill and had to stay at home for 6 months. She used her home laptop instead of this chromebook. It hasn't been used since May. We went to turn it on today, it won't work. Charged up but it won't do more than turn on the light and the screen is dead. What a waste of money.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TempleClan,
I'm sorry to hear that the unit failed to turn on. This is not the kind of experience we want our customers to have. Have you tried a hard reset? You can attempt these steps below. For further troubleshooting, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1042742
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy during a difficult time. Thank you!
I would recommend this to a friendCould be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box, runs a little slower than expected. Should have got the hp instead, but still a great buy for the price. Great for someone who doesnt need something fancy
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm truly sorry to hear that the unit runs slower than expected. This is absolutely not the kind of experience we want any of our customers to have. Have you updated the Chrome OS? If possible, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
There was a slight delay but it arrived earlier th
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the chrome book for my child to do schoolwoork.
I would recommend this to a friendan erratic mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is difficult to use. Sometimes takes a lot of pressure to click and sometimes clicks at the slightest touch, resulting in clicking before I want to do so.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We certainly understand the inconvenience if you are experiencing erratic touchpad/mouse movement.
Since this is a web-based computer and it relies on a internet connection, please verify if the Chromebook has access to a stable and a high-speed internet service. Poor internet connection may cause the touchpad to be unresponsive and may cause performance issue.
If you need further assistance with the product, please let me know and I will be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Codes are useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about my computer but the reedoom code are useless because they simple aren’t compatible with your computer. Stupid I know
I would recommend this to a friend