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Customer Ratings & Reviews

Your price for this item is $167.99
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The comparable value price is $329.00

Customer reviews

Rating 4.4 out of 5 stars with 620 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the 14" Chromebook's ease of use, affordability, and ample RAM. Positive feedback also highlights its lightweight design, compact size, and decent battery life. However, some users express concerns regarding the keyboard's legibility and the sound quality of the speakers. Limited storage space is another area where improvements are suggested.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 620 reviews
  • Rated 5 out of 5 stars

    Nice!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. I gave it for xmas present. They seemed to like it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop machine. Handles my everyday needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it as a gift they are very happy with it Thank yoi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance for the price and hight quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little laptop . I give it five stars. Does what it’s supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandkids are enjoying the computers they received for Christmas.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The silver keys are very hard to see. I’ve had to attach a light at the top to see them. The light barely shows on the keys. I will use for a while but plan on getting one with black keys

    No, I would not recommend this to a friend
  • Cons mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for students. Out other Chromebook quit and we found this to be a good replacement. The only problem with the backlit keyboard is that it can be hard to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the buy i promise, low priced, i caught my on a discount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and has a clean design.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good budget laptop that can handle multiple task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Got it for my friend and he very excited

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my elementary school child. It works great for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look, loads quickly, the girls loves it. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for tasks and surfing. Display is nice also

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    Beautiful laptop marred by a horrible keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beautiful Chromebook with an impressively bright display (full HD at this price!), but I would be returning it if I hadn't gotten it at the new sale price. THE KEYBOARD, OH THE KEYBOARD! It's unreadable in most combinations of viewing angles and light. Were I not so adept at touch-typing and a standard Chromebook keyboard, I'd be printing out a return label only an hour after unboxing it. I'd like to give this 4 stars but just can't. Did Best Buy drop the price so much because people have been returning so many of these?

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Panda,


      We're sorry to hear that the keyboard that the keyboard is unreadable. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2212000893-0001) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Ramon,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    It's awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a Christmas gift to my wife and she love it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Little Unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally a Windows user and tried the Chromebook for casual use. I was unbelievably impressed by its speed and capabilities. I definitely recommend this unit for casual use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer runs well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, runs smoothly, meets our necessary applications.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard quality

    Rated 2 out of 5 stars

    I would just exchange if it wasn't a pain to do so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK, I would not purchase it again. It has some weird screen glitch that flashes very often...It was cheap and I don't want to deal with the hassle of the return etc...

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DestinyP,

      We certainly understand your disappointment and the inconvenience this may have caused.



      All ASUS products undergo intensive quality control testing and inspections, the screen glitch is a random problem. ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or part that stop working prematurely under normal usage. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Llll

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses for run when her iPads die would buy again

    I would recommend this to a friend