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Customer Ratings & Reviews

Your price for this item is $167.99
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The comparable value price is $329.00

Customer reviews

Rating 4.4 out of 5 stars with 620 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the 14" Chromebook's ease of use, affordability, and ample RAM. Positive feedback also highlights its lightweight design, compact size, and decent battery life. However, some users express concerns regarding the keyboard's legibility and the sound quality of the speakers. Limited storage space is another area where improvements are suggested.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 620 reviews
  • Rated 5 out of 5 stars

    Asus chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chromebook. Much better than my old chromebook. Works great with my brother printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chrombook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Chrombook, I bought it to browse internet. So far I am happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this for Christmas, he loves it! He has already started using it for everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my son. It vibes with internet protection. He loves it. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes for a good gift as a budget laptop for students

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    jims Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a giftand have set up but not used very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook is as great as advertised. Received it in time promised. Works wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first chrome book

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far enjoying this chrome book. Excellent for the uses that I purchased it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very good quality for the price. It does not feel flimsy or cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice and simple to operate. It is not the fastest, but it get's the job done!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never Again

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of crap. One of the USB-c ports stopped working after a couple months. It hasn't even been a year ad the battery already died and it's super slow. ASUS support was TERRIBLE! Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time. Look great. So far so good. Happy with my Best Buy purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product i feel inlove tge moment i opened it just wish it was touch screen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died in two months!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ASUS Chromebook stopped working in two months. Appreciate the Best Buy/Geek Squad for confirming laptop failure and getting the refunds. No replacement from ASUS, though.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ethan,

      It's unfortunate to hear that your Chromebook is not powering on. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional. Did you perform any trouble shooting steps ? Please follow this trouble shooting steps FAQ:[Chromebook] Troubleshooting - Chromebook cannot power on -https://www.asus.com/support/FAQ/1042742/ if not resolved
      Can you please reach out to us with your case number so we can investigate this issue? We would love to have your issues resolved in a timely manner.
      For more information, email us at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2211019970-0030 ) for us to better assist you. Thank you for choosing ASUS.


      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product i would recommend anyone to get this for someone to buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value no frills

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a couple of these for mostly web browsing and video playback on apps like Youtube. Work perfectly for that task. Feel a little "cheap" and the touchpad is a little sub-par, but for the price I paid on sale it meets the needs I have for it.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Sean,

      We truly appreciate your feedback and we are happy to know that you are pleased with this chromebook. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2212000893-0005" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, would highly recommend and fast Delivery during the holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dexter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and fun to have and travel with.Great pictures and lighting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as i need it to. First time have a chromebook and it is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great investment. It works great for what i bought it for.

    I would recommend this to a friend