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Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $229.99

Customer reviews

Rating 4.2 out of 5 stars with 493 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 493 reviews
  • Rated 5 out of 5 stars

    14" laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my thermal printer. I had windows 8 which did not support the thermal printer. No problems at all. Was a little frustrating getting started with windows 11 but had to get rid of the safe mode.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Micro SD slot!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been 5 stars but there is no micro sd slot. Doesn't even have enough space to install updates from windows. If it had a micro SD slot this thing would be amazing for the 99 bucks I got it for on deal of the day. Good specs for that 100 dollar price but had to return under 24 hours after picking it up due to no SD slot thus making it pretty much useless in every way. Well built overall so can't complain other than the pics on the bestbuy website showed it having a micro sd slot but it didn't have one at all sadly.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Craig503,

      Thank you for sharing your comments regarding the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.

      Although you have returned the device, we stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2207007018-0077" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Thumbs up !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it. And it works well , for the deal i got for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James Thiru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, worth buying again. Very good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Expectations = Best Buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the laptop for my mother. The ordering process, delivery, and pick-up process was great exceeding my expectations. Thank you Best Buy for a "trouble free" experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Na

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop and good price, easy to navigate and we like the number pad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First delivery was made to the wrong address and I had to contact customer service. The reception I received was excellent and the waiting period to receive another computer was reasonable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    it works

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no windows operating system should come with 4 GB of Memory. IF YOU ARE EVER BUYING A LAPTOP FOR ANY REASON MAKE SURE THE MEMORY IS ABOVE THE 4 GB. You wont even be able to update to the most current system software..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and budget friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the laptop for work and organization, have had no problems with it at all. Runs great and smooth every startup, able to run multiple pages at once without lag and for the price its a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Inexpensive but just what we needed. We don’t do anything fancy not a gamer so it has what we need for basic programming. I would recommend for anyone who what’s a basic computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for middle schooler! Perfect for homework, snappy enough for light internet research and word processing. A great starter system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a basic need such as web browser or check mail, this laptop is perfect fit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Auss

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service rep could be more clear on coverage on repairs but it was a very good deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS Laptop review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for the price. Seems to perform as expected. Display is bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    14' laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a gift for my granddaughter she still has this product pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product does everything I need it to do! It is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    School Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed something for school and it gives me what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic laptop. I had an older version but this one is Full 1080p and has a better processor, would recommend if on sale and you're looking for something to watch videos/web browsing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good entry computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a computer that meets my needs. All went well up to pick up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for every day tasks. For a Windows based laptop a great value.

    I would recommend this to a friend