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Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $229.99

Customer reviews

Rating 4.2 out of 5 stars with 493 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 493 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic start up computer. A great computer for someone starting out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a very very cheap laptop. Got it only for one reason which is why i went cheap. Its very slow and not the best but hopefully will do for that 1 thing.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ksrebear,

      Thank you for sharing your feedback on the laptop, and we apologize that the system is running slow. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2206041107-0067" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/ Asus

  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, got it for a great Black Friday deal, definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good but not the greatest day for the day and my phoneas in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic internet browsing etc. does exactly what we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for everyday browsing for the price, bought it while on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You got what you paid for; I purchased this for my elementary school kid, but it is not what i thought.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Chike M,

      Thank you for sharing your comments regarding the notebook. We understand that it didn't meet your full expectations, and we sincerely apologize. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2206041107-0074" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Get you paid for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended and came packaged very safely as well as early.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ADDY-YOSE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop sucks. Its very slow. BEST BUY used to be a great place to purchase things, now it isnt. I bought a windows surface pad that broke in one day so naturally i attempted to return it for a new one but was turned down. In addition, the policy for retuning certain items went from 30 to 15 days. The great thing about America is capitalism, so im going to find another place to buy my electronics. Also, I told my grandmother - who loves to shop at bestbuy for us grandkids during holidays - to never shop at BEST BUY again. I wish I could say it was a pleasure doing business, but It wasn't. Great day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    handy little laptop, boots up fast and has a bright screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little Big punch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Perfect using it now to write this review!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS 14”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Got it for a gift but I love the way it looks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price good quality best deal ever. I love it good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sons Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter computer for my 8 year old. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant wait for my husband to open his present for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cpu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I have ever purchased and very cost efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use instead of a cellphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased for me to play games and shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sporty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice it's just what I needed to do some things on line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My asus laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great works well! I can not say enough about it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the price. Perfect for middle schoolers homework.

    I would recommend this to a friend