Customer Ratings & Reviews
- Model:
- E410KA-PM464
- SKU:
- 10565313
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.3 out of 5 stars
to a friend
Asis
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a excellent laptop for work or gaming or editing
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Similar to chrome book. Great for students
I would recommend this to a friendNew laptop for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this laptop for Christmas. I really like it.
I would recommend this to a friendGreat gift for school
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it a great Christmas gift for school just great
I would recommend this to a friendMy computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for what I need, basic computer bought it for a class
I would recommend this to a friendPc review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok but had not had a good chance to play with it yet
I would recommend this to a friendDisappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think I was unlucky, it's fine when it's idle, but when I open edge the CPU temp goes from 40c to 90c and locks up and I have to force restart, i don't why Asus wouldn't put a fan in this thing, this laptop feels like it catch fire the bottom gets as hot as the inside of my oven, I'm going to see if I can get a replacement, if anyone at ASUS is reading this review you guys should know you can passively cool a pentium that turbos up to over 3 gigahertz especially sense Intel chips don't have very good CPU governor.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Billy K,
We sincerely apologize for the overheating issue you've faced with the notebook and for the inconvenience caused. What you've experienced was not intentional or representative of our brand. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2207007018-0072" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Asus
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been working just fine, love windows, good price
I would recommend this to a friendNot good at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all. Every other time we go to use it it says it can’t connect to WiFi and has no network driver to connect to WiFi. We have to fully restart it, and then the WiFi network driver magically appears for us to be scale to connect.
No, I would not recommend this to a friendNice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent nice work i totally recommend it today don't wait
I would recommend this to a friendSchool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for school works as well as it should!!!!!!!
I would recommend this to a friendasus review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love my new laptop..its better than chromebook..
I would recommend this to a friendLaptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for starters. Is mainly for my pictures
I would recommend this to a friendGreat Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer works great, does everything I need it to.
I would recommend this to a friendGreat deal!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendSchoolwork
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for daughter! It was time for a upgrade
I would recommend this to a friendexcellent product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service and product, fast checkout line.
I would recommend this to a friendLaptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great budget laptop for anyone trying to do simple things.
I would recommend this to a friendQuit working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very sophisticated but good for the price. Problem... Quit working within a month. Won't take a charge
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gary A,
We're sorry to hear that the notebook stopped working and we apologize for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. Based on the issue described, we recommend performing a Hard Reset.
Hard Reset
1. Remove the AC adapter.
2. Press and hold the power button for 60 seconds.
3. Reconnect AC adapter.
4. Turn on the power of the device.
Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2206041107-0085" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
partsman
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok but not great I wish I'd waited a couple of weeks and got the touch screen on sale
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Partsman,
Thank you for sharing your comments regarding the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with high-quality products is our top priority, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2206041107-0083" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support