Customer Ratings & Reviews
- Model:
- E410KA-PM464
- SKU:
- 10858256
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Slow but good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad computer, but slow when you start it. A lot of setup to it. Price was good though.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JoJo,
It is our pleasure to receive your feedback regarding the laptop, and we apologize for the slow startup performance. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2206041107-0072" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
- Pros mentioned:Portability
HP laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Portable, quality laptop computer ever made by Samsung.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Friday,
We are pleased to hear that you are satisfied with the ASUS Vivobook Go 14 Laptop. It is our hope that the device continues to operate normally and that you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2206041107-0108" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Looking for an ADA Laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Laptop by Best Buyt with an Extended warranty is an amazing product. I bought this for my wife. Microsoft hands down win with disabilities... Highly recommend... ~Pasor, Danny and pastor Marcy
I would recommend this to a friendFhhfhfhd
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for streaming videos and VERY VERY light gameing
I would recommend this to a friend- Cons mentioned:Ram
Too little RAM for Win 11
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would be great with 8gb of RAM. 4gb is below the bare minimum for Windows.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Henry T,
Thank you for sharing your comments regarding the ASUS Vivobook Go 14. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2206041107-0079" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
I can’t
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get used to how slow webpages load on this device and my internet is strong enough to run a server on it
No, I would not recommend this to a friendIt's ok for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it's ok for kids, It's slow, I do not recommend for office work.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Johanna O,
Thank you for sharing your feedback on the laptop, and we apologize for the slow performance issue. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2206041107-0073" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
Great Xmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great, I got it for my daughter. She needed for her online classes and she loves it.
I would recommend this to a friendbudget laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great value! definitely will keep them in mind nect time!
I would recommend this to a friendAsus are awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, simple laptop. I’ve had Asus laptops before and I have never been disappointed. A good little computer.
I would recommend this to a friendFunctional and affordable laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop as a first computer for my niece to do her school assignments. No issue so far. It is simple, functional and durable.
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. This was the best thing. It’s really light
I would recommend this to a friendGood price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for a good price. Works okay, but is a bit slow.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear BRose,
Thank you for sharing your feedback on the notebook, and we apologize for the slow performance. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2206041107-0090" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
- Pros mentioned:Overall performance
It's alright for basic tasks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's alright for basic tasks and nothing more should be expected
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tyler,
We are pleased to hear that you are satisfied with the notebook. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2206041107-0070" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
It’s a pretty good one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, it isn’t the worst laptop, but it was very slow and hard to do a project on it for nursing school, but I was able to get it done with. I will save if you’re on a budget it’ll work for you.
I would recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I need on short notice. It was open box so it was affordable. I’m going back to school so this was perfect! Delivery was fast.
I would recommend this to a friend- Cons mentioned:Storage capacity
No Micro SD slot!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been 5 stars but there is no micro sd slot. Doesn't even have enough space to install updates from windows. If it had a micro SD slot this thing would be amazing for the 99 bucks I got it for on deal of the day. Good specs for that 100 dollar price but had to return under 24 hours after picking it up due to no SD slot thus making it pretty much useless in every way. Well built overall so can't complain other than the pics on the bestbuy website showed it having a micro sd slot but it didn't have one at all sadly.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Craig503,
Thank you for sharing your comments regarding the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
Although you have returned the device, we stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2207007018-0077" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an a Amazing deal price and works like a charm!
I would recommend this to a friendExcellent customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First delivery was made to the wrong address and I had to contact customer service. The reception I received was excellent and the waiting period to receive another computer was reasonable.
I would recommend this to a friendGreat Expectations = Best Buy!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the laptop for my mother. The ordering process, delivery, and pick-up process was great exceeding my expectations. Thank you Best Buy for a "trouble free" experience.
I would recommend this to a friend