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Customer reviews

Rating 4.2 out of 5 stars with 515 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 515 reviews
  • Rated 5 out of 5 stars

    Great value !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a great buy! It does everything that I needed and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its for beginners

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for beginners , worth for the money …its basic one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter to play her games on and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Rocks!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my device and the pickup was very quick! Great Customer service..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a true IPS screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not an IPS screen. It may be like an IPS but not IPS. No display had to buy then returned.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Digital Curator,

      Thank you for sharing your comments regarding the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest quality products, and your feedback will be forwarded to our Product Team for review.

      Having returned the notebook, we hope that you were able to replace it with one that meets your needs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2208000018-0045" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was very kinda and helpful, welcomed me when I got there, asked how they can help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works amazing. I absolutely love it! I highly recommend this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fits perfectly for what I wanted and I’m very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Easy to use. Nice sleek design. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Christmas present for my daughter so I know she going to absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faulty laptop went for an exchange and they did great no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves his laptop and it gave him a month free for his xbox

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ms. Danh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pc is too slow and it wont load. It takes long run updates. I guess I get what I pay for. Please don’t buy it. Pay a little more for better pc.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work pc it does what it supposed to , battery dies fast

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It was a Christmas Present to someone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it as a Christmas Present and so far the person is enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jussst loveeeed work for price....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Laptop for a Christmas present good quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a very very cheap laptop. Got it only for one reason which is why i went cheap. Its very slow and not the best but hopefully will do for that 1 thing.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ksrebear,

      Thank you for sharing your feedback on the laptop, and we apologize that the system is running slow. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2206041107-0067" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/ Asus

  • Rated 3 out of 5 stars

    I guess I get what I paid for !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No lights on keyboard, no preinstalled apps at all !! No protection no case barely lucky to have a power cord !!!!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Don M,

      Thank you for sharing your feedback on the ASUS Notebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. To further investigate the problem you're experiencing with the notebook, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2206041107-0106" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good but not the greatest day for the day and my phoneas in

    I would recommend this to a friend