Customer Ratings & Reviews
- Model:
- E410KA-PM464
- SKU:
- 10858256
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Perfect!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for basic internet browsing etc. does exactly what we need.
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You got what you paid for; I purchased this for my elementary school kid, but it is not what i thought.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chike M,
Thank you for sharing your comments regarding the notebook. We understand that it didn't meet your full expectations, and we sincerely apologize. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2206041107-0074" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good as an Extra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as an extra laptop for house for internet use. It’s good but not something I would purchase for work.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dlthom4,
We are pleased to hear that you are satisfied with the ASUS Vivobook Go 14 Laptop. It is our hope that the device continues to operate normally and that you enjoy using it. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2206041107-0103" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
ASUS 14”
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Got it for a gift but I love the way it looks!
I would recommend this to a friendChristmas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cant wait for my husband to open his present for Christmas
I would recommend this to a friendGood cpu
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer I have ever purchased and very cost efficient.
I would recommend this to a friendSons Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great starter computer for my 8 year old. He loves it.
I would recommend this to a friendUse instead of a cellphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was purchased for me to play games and shop
I would recommend this to a friendDisappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think I was unlucky, it's fine when it's idle, but when I open edge the CPU temp goes from 40c to 90c and locks up and I have to force restart, i don't why Asus wouldn't put a fan in this thing, this laptop feels like it catch fire the bottom gets as hot as the inside of my oven, I'm going to see if I can get a replacement, if anyone at ASUS is reading this review you guys should know you can passively cool a pentium that turbos up to over 3 gigahertz especially sense Intel chips don't have very good CPU governor.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Billy K,
We sincerely apologize for the overheating issue you've faced with the notebook and for the inconvenience caused. What you've experienced was not intentional or representative of our brand. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2207007018-0072" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Pc review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok but had not had a good chance to play with it yet
I would recommend this to a friendNew laptop for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this laptop for Christmas. I really like it.
I would recommend this to a friendAsus
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been working just fine, love windows, good price
I would recommend this to a friendNice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent nice work i totally recommend it today don't wait
I would recommend this to a friendLaptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for starters. Is mainly for my pictures
I would recommend this to a friendLaptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great budget laptop for anyone trying to do simple things.
I would recommend this to a friendGreat Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer works great, does everything I need it to.
I would recommend this to a friendSchoolwork
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for daughter! It was time for a upgrade
I would recommend this to a friendexcellent product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service and product, fast checkout line.
I would recommend this to a friendCheap means cheap
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Slow. Takes forever to move to other screens. Internet is horrible. Cheap buy. For a reason.
No, I would not recommend this to a friendQuit working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very sophisticated but good for the price. Problem... Quit working within a month. Won't take a charge
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gary A,
We're sorry to hear that the notebook stopped working and we apologize for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. Based on the issue described, we recommend performing a Hard Reset.
Hard Reset
1. Remove the AC adapter.
2. Press and hold the power button for 60 seconds.
3. Reconnect AC adapter.
4. Turn on the power of the device.
Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2206041107-0085" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support