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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 603 reviews

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Rating by feature

  • Battery Life

    Rating 3.5 out of 5 stars

  • Speed

    Rating 3.5 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the price, ease of use, light weight, performance, gaming capabilities, SSD, and storage of the 15.6" Laptop - AMD A12-Series - 8GB Memory - AMD Radeon R7 - 128GB Solid State Drive. However, some customers have concerns about the battery life, keyboard, screen quality, Wi-Fi, and speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 603 reviews
  • Rated 4 out of 5 stars

    Great Starter laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it has advertised, would definitely recommend if looking for a starter computer. Needed something quick, will upgrade in near future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Affordable Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great as a replacement for my old laptop. Affordable and works without any serious problems. Sturdier body than my old HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with laptop come with reinstalling W10 DVD which is good. also 128ssd 8Gb ram amd A12. Bestbuy send the item packed well covered extra box well packed solid protection damaging shipment. Please keep up good work thanks bestbuy (5 star),

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 2 out of 5 stars

    Packaged nicely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good time for me to review. Expected it to be relatively fast. It's very slow. May be confined to the Wi-Fi receiver. On my 200+ MBPS internet I get 10 to 15 on the Wi-Fi. My Microsoft Surface gives me over 70 on the same Wi-Fi (235 to 240 on my desktop bypassing Wi-Fi). Will give Best Buy a chance to resolve the problem. Hope they can.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear TimC,

      Thank you very much for taking the time out to post this review, We truly appreciate it. We're terribly sorry to hear about the issue you've been having with this model. Best Buy is a authorized service provider of ASUS and they will be able to servicing the device. However, If the issue persist please feel free to reach out to us by email: [email protected] and Please use a link to this review as reference. We’re here to help you and all others with these issues,Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products. Have an extraordinary day.

      Thank you for choosing ASUS

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Decent laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for general use and some work I do at home. It starts up quickly and the battery life lasts longer than expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An unexciting but useful laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though this computer isn’t very exciting, it does everything we need it to do. It’s a very comfortable computer, and we like it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter for her high school graduation present. She will be taking it to college. She loves it already. It is the perfect size and it is fast. Best of all it has a solid state drive. Highly recommend this ASUS pc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for travelers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop in Co. and had a good experience with the Geek Squad there. I took it to Thailand and it is doing everything I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    open box special at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a new computer for my daughter to do online class. This had the minimum specs we needed. Working great with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low Cost and Fast for small tasks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to be our family finance system. Using basic accounting software and web browser. Boots quickly and very responsive. Large screen and full keyboard with 10-key was a must for the applications and this fit the bill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do. I was amazed at how quick it was for the low price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this solely for engine management software for my race car. It works great! Fast speed and very clear graphics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop-worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the laptop has performed well. Only thing I don't like is number lock and caps lock are not indicated with an LED.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for a casual user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is very good for minimal use such as internet browsing, email, word documents. Not very good for streaming though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop I was hesitant to get a new one because of being comfortable with my old one This computer is awesome You barely touch the keyboard and you're where you want to be It's sleek and good looking too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a wonderful laptop. I use it almost every day and it never fails me. I bought it knowing I was getting a really good deal but I am also happy that it is so hardy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I wish this was available when I was in college. It works so much easier than the one I had. Being able to run multiple windows helps with any project.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for normal use like surfing the web.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow booting up but I only bought it for paying bills online and surfing the web. I don't play games on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer! The only thing I have to be careful about is the space bar. You have to hit it up high so I have to train my thumb in a different way! Ha Ha

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for beginners

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for someone starting out or student upgradable ram is nice but laptop feels a bit cheap

    I would recommend this to a friend