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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 434 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the strong performance and the relatively low price of this 15.6" laptop, frequently praising its graphics card and the ease of upgrading RAM and storage. However, many customers express concerns about the screen quality, heat generation, and battery life. The laptop's fan noise also receives some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 434 reviews
  • Pros mentioned:
    Graphics card

    Rated 2 out of 5 stars

    Sounds good on the surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly didn't want to write a review but with this computer it's impossible not to complain about it. From the store the lady told me for beginning gaming this is the best option for the money, even though I willing to spend almost 1500 on the other laptop they had in store ... But no she told me spending the thousand for this computer would be a good idea .. she was wrong. If you have it spend it, the 8gb of memory is more like 6gb of memory. How do I know when I looked into the armoury crate it says it .... So randomly it will just down or if you want to stream live and game ... Don't do it with Forza .. it won't work and with grand theft auto there so many programs that this computer has that keep clashing with each so sometimes it records sound sometimes it won't play sound at all .... So just be prepared if you but this computer to get frustrated, angry, annoyed, upset and some how amazed that as loud as it gets it shouldn't have any crazy issues but wrong. So only thing you are really paying for a decent graphics card and sometimes the computer don't even know which one to run either, everything else on this computer is what comes on a basic updated desktop you find at work .... So spend up and if you can't then settle I guess but as I said be prepared.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Khalifa,

      I'm sorry to hear that you are having performance issues with this machine. That certainly sounds like a frustrating issue. Did you let the employee know that you planned to use this machine for gaming and streaming? While 8GB is not enough to do that in most games with CPU encoding, if you use the NVENC encoder on your GPU you should see better performance. I also recommend reducing resolution and graphics settings for both the game and stream, which should reduce the crashing. If you have any general or technical questions, please email me at [email protected] and include case #N200830048 for reference.

      ​Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Rated 4 out of 5 stars

    Maybe dig deeper

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more ram, I don't know if this computer could be used for so long if I didn't know how to add extra ram. Don't be mistaken, everything else works great, premiere, photoshop and some casual gaming. However, with only 8gb of ram something just having chrome in the back while you game can cause issues. I needed to put in a 16gb ddr4 to stop stuttering in some apps. I would not recommend to product to most people as 512gb of sd is also very little.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was all I could find due to the Covid. It was the new model and had all the features a budget gaming laptop needed, except memory. I bought more afterwards and installed. It is a monster and it has been problem free for a month now. Two things bother me a little though. The install of memory required me to open the whole back panel as opposed to unscrewing a little door and I dinged the plastic a tiny bit. That could have been easier, The other is the speakers sound good but are underpowered. I love the rest of the functions and the way it looks. Top notch! For how long?........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sleek Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around fast gaming laptop, can change the colors on the keyboard. Highly recommended for someone looking to enjoy games on a laptop at half the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    AMD > Intel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster laptop. The 4800H cpu is faster and less heat than any Intel out there. Paired with the RTX2060, this makes a very capable gaming machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent packaging when shipped - only a minor hole in the plastic packaging and even while sitting in the pouring rain for hours, the rain did not reach the laptop (just a few patches of the outer cardboard box was wet)! About the product itself: had it for almost a month - only froze once. Games work well with good frame rate. Don't need a separate app to change the RGB backlit keyboard. Sound quality could be better. Laptop and charger can get pretty hot while playing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great havent had a negative issue yet i highly recommend taking advantage of upgrades i paid 20 for an ax wifi card which my understanding is people have issues with the factory one i opted for a major ram upgrade to 32gbs and slapped a spare 1tb ssd in there and this thing peforms perfect if you game on this laptop it will get toasty if it seems to get choppy make sure you either have it plugged in or have the battery save mode in nvidias program turned off as it will limit you to 30 fps all games i have play have no issue hitting 60+ fps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW ITS A LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop. And my god. You open up the box. out comes a laptop. You plug it in. Hit the button. Boom you're computing baby. The difficult part is that for decades my father has been in a slide towards mushbrain fox news (or as I call it, FAUX news) descent. All he does is repeat tucker carlson talking points to me. SIKE. I don't talk to my father anymore. Certainly not since I got this Laptop. Again, one of the main features of this Laptop is that it is a computer you can wear around your house. No phones. Hopefully we all get our comeuppance soon.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value for gaming PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best value for the price. Love the video card RTX2060. My gaming is running very smooth. Maybe need to upgrade the memory to 16GB later.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Budget gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs a bit hot while gaming, battery life is a bit short, but when on sale it was great value for the specs!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    solid, but pricey.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still a little pricey on sale, but solid machine. would have liked to see more ram though for the gaming aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 4 out of 5 stars

    Fast and Loud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast laptop if you add another 8 GB of ram. Gets much louder than a non gaming laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming and personal use laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Lightweight but a monster. Great cooling!, too! The keyboard colors change so you don’t need to have it look like a taxi cab.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    What an amazing value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the fastest available processor combined with an RTX 2060 for under 1000. This is a bargain!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics card

    Rated 5 out of 5 stars

    Asus is Asus! 5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Asus gamer laptop is amazing! The NVIDIA card make a great performance. The laptop contruction is very tough and look very strong !

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need and then some. Easy to upgrade hardware and at the price of $800 on sale was the best bang for the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as AMD is getting better than Intel these days. I bought it for gaming purposes. It turned out that works pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs good and Asus laptop usually have good value this laptop just always decent and thermal is ok but performance is good for the money

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 4 out of 5 stars

    Tfu

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a 2 years used it become kind slow i guess time to get more ram

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 4 out of 5 stars

    nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice laptop for a 800$ can't beat that ,just put a another 8gb stick for dual channel it's easy .

    I would recommend this to a friend