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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 434 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the strong performance and the relatively low price of this 15.6" laptop, frequently praising its graphics card and the ease of upgrading RAM and storage. However, many customers express concerns about the screen quality, heat generation, and battery life. The laptop's fan noise also receives some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 434 reviews
  • Rated 5 out of 5 stars

    very recommended for beginners and in betweeners

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing laptop, it's probably the best we have tried and we love the keyboard, screen and the second slot for an additional hard drive. definitely a bang for your buck

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth buying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop meets and exceeds expectation for new and hardcore gamers. It could use 8GB of more memory but it is definitely worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too expensive way to get a 2060 laptop. More upgradeable than my last couple laptops which is nice. Hoping this computer stays viable for 5-6 years... so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the laptop for nearly two years, used it for work, gaming, video editing and with no issues.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Overheating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool design but overheating if you're playing 2 or 3 hours or more so I decided to return it

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Surfer,

      I'm sorry to hear that you were having overheating issues with this machine. This is absolutely not the kind of experience that we want any of our customers to have. I understand that you have returned the unit, but can you please reach out to me at [email protected] and include case #N201104351 in your email for reference? I'd like to know what kind of temperatures you were seeing, and in what programs.

      ​Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good deal. It comes with RTX 2060, 8GB RAM, 512 GB hard drive. It is designed for most video games. It would be even better if the RAM is 16 GB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best budget gaming laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Extremely satisfied with the performance and build quality. Rgb lighting on the keys is customizable and beautiful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ll

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good but sometimes it like freaks out and I can’t do anything but just turn it off and it’s all good after that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME PURCHASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome awesome laptop....very quick and can play latest games 60fps 1080p....fine with me....all around very good purchase. Like the look too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great performance but couldn't get it to run VR!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, but I mainly got this to play VR games on my Oculus Quest and I had nothing but problems trying to get it to run using the Nvidia RTX2060! I tried so many guides, as well as contacting Oculus and Asus but nothing worked - the main Oculus app would only run from the ATI internal GPU. I was also disappointed that the laptop didn't come with a webcam. I will be returning it!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Matt,

      I'm sorry to hear that you had difficulty enabling VR with this laptop. That certainly sounds like a frustrating situation. If the app was defaulting to integrated graphics, you should be able to lock the video output to the RTX 2060 from within Nvidia control panel. I understand that you are returning the unit, but I will forward your feedback to the Product team for review. If you have any general or technical questions or the related case numbers from ASUS Support, please email me at [email protected] and include case #N2011058340 in your email for reference.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Rated 4 out of 5 stars

    It's a great laptop with great specs.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only con would be it gets loud when gaming and the CPU temps hit 95 C fast but it doesn't seem to effect performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Priced Gaming Laptop Around

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, price is unbeatable and games like a pro. Would recommend if looking for something portable. Work, games, movies; 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the computer for a few days now it is amazing to play on and easy to use and set up the only thing is the FPS in game is locked at 60

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming laptop especially at the black Friday price! Bestbuy’s delivery was extremely fast with updates every step of the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The shortcut to adjust the screen color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many complaints about the screen. If you don't like the color, you may try Fn+V to switch different pre-configured color temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice for the buck in Nov 2020

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price ($800) for best hardware in this lineup. One drawback is the screen, but I think it consumes less than 120/144Hz versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on open box item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son as an open box item. He loves it and I’m totally ok in upgrading the memory since I got such an amazing deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality needs more ram and a bigger ssd. Hopefully i will be getting an upgraded one next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love EEEEET!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of the best laptop purchases I EVER made! This machine is a beast! You won't regret it once you buy it! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Asus

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the ASUS to edit my videos which is an amazing laptop for editing videos, I'm very happy with this purchase

    I would recommend this to a friend