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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 434 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the strong performance and the relatively low price of this 15.6" laptop, frequently praising its graphics card and the ease of upgrading RAM and storage. However, many customers express concerns about the screen quality, heat generation, and battery life. The laptop's fan noise also receives some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 434 reviews
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    A good gaming laptop.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a decent everyday laptop and a good gaming laptop. Its thermal design is not good as the bottom plate has only a few ventilation holes. Screen is matt and ok for normal use. Brightness is also not that good as it only goes up to 250 nits. Overall a steal for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics card, Processor speed

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Graphics are good and it's fast!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great gaming laptop for it's price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get a 2060 video card, SSD and 3200HZ Memories on a easy to upgrade machine with an extra SSD slot, for just $1000! you won't find a better deal, trust me. The cons are the battery and the screen refresh rate that to be honest, I don't even care because I use an external monitor and I'm always working from home.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    "Ok" laptop, Best Buy's misinformation not so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally Best Buy's listing of this laptop stated that it was 144Hz, I got this laptop, and discovered it was the 60Hz panel. Best Buy has corrected the listing, but this correction happened after I took delivery of the laptop.. Another disappointment on Best Buy's part was that they failed to disclose that this laptop has the smaller 48Wh battery compared to the 90Wh on the other ASUS A15 models. At best with the 48Wh battery you are lucky to get 1 hour of gaming with the power hungry RTX 2060. I've noticed this laptop also has a wonky touchpad that sometimes doesn't register input, and the ASUS software on this laptop is a pain on top of that, with ASUS's "Armoury Crate" application failing to recognize the laptop resulting in me being unable to change the RGB lighting on the laptop's keyboard. The speakers on this laptop are bellow average, with very little bass, and don't get that loud as well. The 60Hz panel equipped on this laptop also fails to get bright at all. One other caveat I have noticed is the 512GB SSD ASUS uses is a slower Kingston SSD in which the model name I have found for it is "OM8PCP3512F-AB", I have not been able to find that much information on the drive, but I did run a CrystalDiskMark on it and got a read speed of 660.80 MB/s, and a write speed of 979.85 MB/s. I do have to say though the Ryzen 7 4800H is a beast, with performance from what I've seen nearing a i9 9980HK, and the RTX 2060 is more then enough power for a 1080P 60HZ panel.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Dres,

      I'm sorry to hear about your experience with this laptop. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. If you haven't already, I recommend uninstalling all Aura and Armoury Crate programs from your machine. Then please follow the link below to download and install the latest BIOS, touchpad, chipset, Armoury Crate and ROG Live Service drivers. After a reboot, that should resolve your software issues. I will also forward your feedback on the listing to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N200589513 for reference.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support

      FA506IV drivers: https://www.asus.com/Laptops/ASUS-TUF-Gaming-A15/HelpDesk_Download/ Asus

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife as an anniversary present. She is not a gamer, but I wanted a laptop that was going to have a bit more longevity than the laptops she normally chooses. She has been very impressed with the speed and level of customizing she is able to do with the keyboard LEDs.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    4/5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought it. So far the laptop runs at a fast speed and smoothly. The keyboard lights are amazing and I love the WASD highlights. The laptop itself is quite portable and not very heavy. The design is pretty cool and different from other laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Love this Laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is just as I expected. I love the keyboard, I have bigger hands and it is really easy to type on this keyboard. Also love how fast my downloads have now become because of the faster processor.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    needs better display but great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen is very dim. I believe its 220 nits. I dont mind it being 1080p 60hz for the price but it would be even better if it was brighter. It is a lot thinner than anticipated and much thinner than the dell g5 se 4800h which is comparable to this spec.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Great gaming laptop!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted a gaming laptop and after lengthy research, we landed on this Asus. Added 8gb RAM with ease and he absolutely loves it. Very well built quality construction in terms of rugged and the screen resolution and audio are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Decent laptop at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical buying this laptop because of a few bad YT reviews but I took a chance anyway and I am happy I did! No issues with heat what so ever. I am a moderate gaming and I also do a little photo editing and this little machine chews though it without breaking a sweat

    I would recommend this to a friend
  • Pros mentioned:
    Graphics card

    Rated 5 out of 5 stars

    Good computer for value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this for a month or so, but it is good so far. Stays cool, graphics look good, and runs smoothly. It did freeze once, but haven't been able to replicate it, so I guess computers gonna computer. I dropped a PS4 controller on the lid and it dented because it's metal.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Fantastic laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop for the price, I use mine in a cheap laptop cooler but my temps are never above 83C and cinebench R20 was about 4200, CPU runs at 4.3Ghz consistently and it can run raytracing Minecraft although about 30Fps but still fun to play for the visuals.

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 2 out of 5 stars

    False Advertising

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be aware, as other reviews have mentioned, the screen refresh rate is 60 HZ, not 144 HZ like was originally listed. It doesn't even make much sense to have a RTX 2060 with a 60 HZ refresh rate, so i assumed when the picture for the laptop originally had "144 hz" in the corner, that just made logical sense. I even happen to have a screen shot of the original listing advertising the 144 hz spec to prove it. However i have been unable to get in contact with Best Buy or Asus to figure out why this occurred. Besides the blatant false advertising the computer is pretty nice so far. I will update the review with more details if i decide to keep it or if Best Buy/Asus actually lets me get a hold of them to figure out why this occurred.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's regrettable to hear you've encountered issues with the specification, this must be frustrating. Were your issue resolved? If not, please submit your serial number at customer loyalty @ asus .com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Very nice laptop with great video card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop, works great on my sons games and my video editing program. No lag issues in editing but I’m going to upgrade memory as I’m going to use multiple camera options as software highly recommends. Very clear monitor and nicely built. Asus great job.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been upgraded and is going strong after 2 years. i use it as a music workstation with gaming. I play diablo 2 resurrected on my 4k tv with a usb c to hdmi adapter at around 120 fps. awesome machine

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Laptop, Great Price, Low Quality Screen

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great and can run all games I play at good speeds, but the built-in screen is yellowed an dull compared to most others. The computer is perfect when hooked up to a monitor, and is acceptable when use by itself.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best decision for a gaming laptop for me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice I've made regarding laptops lately. Games run great, no crashes so far, the display is stunning and the overall performance of this laptop is as good as they are promising it.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Works great for on a budget

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for on a budget good quality and features dont need anything over 60hz if your playing single player games i dont game over 60hz so screen fits my needs plus i have an external monitor so i can use that if i chose to want over 60hz.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know much about computers but my teen son has had this for 2 years and he games on it everyday and it still runs great. He loves this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for my needs. I am not a big gamer but often run simultaneous programs for my work, including streaming Zoom. I do play some steam games , and this computer has no problem with my gaming or multitasking!

    I would recommend this to a friend