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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 765 reviews

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81%
would recommend
to a friend

Customers are saying

Customers have good things to say about the price, ease of use, storage, weight, gaming capabilities, battery life, and performance of this laptop. Some customers have experienced issues with the keyboard, Windows 10, the processor, software, and have even received defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 765 reviews
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    To slow.. for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen clarity, but for me.. it worked a little to slow. Sorry. Maybe i am too spoiled by the computers i did used in the past ..*smile* Think it must be a perfect laptop for a student.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 5 out of 5 stars

    nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for a replacement for a HP laptop since he was always having problems with it. So far he likes it but still getting used to windows 10. This is the second Asus that we have bought and really like them.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love This Item Use It Ever Day !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love This Product . It is Easy and Fast For What I want and what I Use It For Every Day Glad I Bought It Bought Another And Took It Back And Got This One And Still Love!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great low price machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to give this to my 13 yr old son and get him off my home computer and out of my office. He enjoys playing and viewing everything, all at once and hasn't complained about speed or quality yet. So yeh, we're happy...

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard, Speed

    Rated 2 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keys jammed within seconds of using it. I understand it was a cheap computer but it ran slower than my desktop I had as a child with Windows 99

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, because it has a huge screen, lots of storage and a 10-key numeric keypad. The PC is great for the price, however it does come with some unnecessary software/bloatware that can be uninstalled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great open box value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device reviews a contibution to my purchase decision. Open box, software installed, readt for use with no wait. Floor personel were imediatly avaiable for questions and valuable assistance. I will certainly consider Best Buy FIRST for next purchase or upgrades.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for surfing the web,playing minecraft or other games online,like through steam.a little slow on boot up. The built in mouse pad is a little weak but for the price you cant go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Have had no dislikes about this computer at all. Was also the right price that I was looking for . The computer has reached all of my expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great basic laptop for a younger child who is learning the ropes of the computer world. It allows me to control what he is doing and lets him enjoy watching movies in his room and or games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my school work. Its very light and easy to use. Doesnt have that bulkyness of usual cheaper laptops.. for school work and paperwork its good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    easy to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love what is does and looks great on me .Everyone is asking me where I got it from and how much.I told them Best Buy and very easy on the pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Disposable laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price, good for light usage without breaking the bank. Multiple processes bog down wait time. Brand new the app Store didnt work. Took 6 hours, 3 Microsoft Answer Desk Experts, and a clean install to rectiffy. Four weeks into ownership and the casing of the lid seems to be catching or sticking. Also, battery is built in and not replaceable and despite the specs saying bluetooth is not included mine is BT enabled. Lastly, USB ports are too tight and charger gets very hot.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Choice for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop bought as a gift for parents. Used for e-mail, photo storage and web surfing. Works fine and generous size screen. Very light, not a extremely solid case, but fine provided you don't abuse the laptop. Overall solid purchase for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Cheap and Realiable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need something now to get a job done this is it. It is cheap and got the job done. This is not my daily laptop or main computer. It fulfilled a need.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable and Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so skeptical about buying a laptop that was not a Toshiba (it was all I was used to) but I needed something in a certain price range at the time. This turned out to be a great choice. I love it and am glad this is what I chose.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Does the job as long as your focus is office prod.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good computer for the price. Doesn't allow you to disable the touchpad when using a mouse. Good basic computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for personal use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly enjoy my new laptop. It does reallywell for my needs. I use it fir personal use. And I use it for my job as well. I may have have to look into getting two for both my sons. I like the color and the fact that it is very light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has worked beautifully, and the price was definitely right. It has enough computing power to allow me to have multiple programs going at the same time with no slow-downs.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value for a basic laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for it's intended service. Has a slow processor, but we were informed of same prior to purchasing laptop. Used as a second laptop in our home and we are very pleased with it.

    I would recommend this to a friend