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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1833 reviews

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90%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the price, storage, performance, and Windows 10 operating system of the 15.6" Laptop - Intel Core i3 - 4GB Memory - 1TB Hard Drive. They find it easy to use, lightweight, and reliable. However, some customers have concerns about the keyboard, battery life, RAM, and speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,833 reviews
  • Rated 4 out of 5 stars

    Definitely a good deal for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an 8GB RAM upgrade with this, and I've been pretty happy with it. Only complaint is that the display doesn't get bright enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for it's price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard it was a good brand so I tried it. So far so good. I love that it is a little large but it is very light for its size. No complaints.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Internet connectivity issue is a nightmare.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never able to use the product because it have major internet connectivity problem. Asus customer service is a mess. No contact number except by email, and it will take more than 48 hours before you get a response and response is not guarantee.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 1 out of 5 stars

    keyboard messed up in just a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keyboard messed up in just a year. Most of the keys including caps lock stopped working

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    my daughter recommended this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had nothing but positive feedback on this computer! My son uses it for homework and we have not had any issues with this computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first time PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First PC. Have had my Asus for 2 months, No complaints other than needing to load a dvd player (I assumed it was already loaded.) Noticed the brightness drops when I unplug it and run off the battery, but have no complaints with battery life. Still figuring it all out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great affordable laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this now for 4 months and love it. This was an open box unit and it works great. Great every day internet surfing, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an open item laptop. It only came with the charger, which is all you really need. They did not offer me the Geek Squad Protection Plan which is why I didn't purchase it. The laptop works really well. It's used for college and home use. No gaming.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is horrible the arrow on the mouse jumps around the screen freezes up clarity just isn't what I expected. Am not satisfied!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product / good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my daughter entering graduate school. Has everything she needs, and that makes me (and her) happy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow freeze all the times it work perfect for 30 day now takes a long time to star up I guess you get what you pay for

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product is okay for younger person to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like the plastic housing. Unable to rest hands on. Mouse pad picks this up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok starter. Touchscreen would be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many pop ups and blockers from McAfee. Needs number and cap lock lights. Windows pretty much requires touchscreen now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Starter Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my father in law and haven't had any complaints so far. Has pretty descent specs for moderate usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my sister kids. Laptop is good for the beginners. I would recommend to purchase this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy but for a basic computer to get on the internet and work in Office programs it does it's job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use in my office at work as my personal laptop based on the recommendation of a BestBuy team member. So far I have been happy with it; primarily using it for basic word processing, a management software and online work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this has turned out to be a great computer Easy and inexpensive to upgrade to 12 Meg's of ram

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    only ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am concerned that since I have purchased this computer, although it is plugged in, it has not yet charged.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it is small enough so I can carry it with me,but not too small either. I mainly use it for homework and streaming and it is Great! I've had it for over 1 years and it's still running as good as new.!!!!

    I would recommend this to a friend