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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1833 reviews

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90%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the price, storage, performance, and Windows 10 operating system of the 15.6" Laptop - Intel Core i3 - 4GB Memory - 1TB Hard Drive. They find it easy to use, lightweight, and reliable. However, some customers have concerns about the keyboard, battery life, RAM, and speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,833 reviews
  • Rated 1 out of 5 stars

    BROKEN IN 36 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BROKE SIMPLY BY OPENING IT. NORMAL PRESSURE ON PLASTIC BROKE SCREEN. CHEAPLY BUILT

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Port quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the ports can disconnect my devices when I dont even touch them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works good most of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works good most of the time but can be very slow at times.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not user friendly - don't like the windows preview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me over a month to get used the different features - still not 100% there yet. I'm very tech savy and was surprised the difficult level ot this laptop..... The internet cuts out then returns - no trouble with my internet Don't like the pressure of free windows to use then you almost have to buy Windows.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    stall a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer stalls a lot. Takes way to long to move around from site to site

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the wifi disconects with no reason, and I can't connect again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's does not hold a charge and will shut off and restart for not reason

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic no frills laptop. Nothing fancy but gets the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I paid it was a decent computer. Not fast.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Received with error

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get to use it. Brought as open box. Had error message.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very slow would spend a little more oney for more speed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this specs category this has the best the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I enjoy for simple use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a multi task machine. Nice for web browsing! Ok

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace an aging one. I assumed with an i3 processor and 4g memory that this pc would at least be fast for browsing, but right out of the box it is as slow as the one I am attempted to replace.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop freezes, is falling apart with barely any use, and just has the worst layout possible. Mine has a defective C key that you have to press down on multiple times to register. I'd look into another laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I'd rather go back to a pad and paper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the biggest piece of garbage. You get what you pay for. I would give it less than one star if that were possible. Windows 10?, what a joke. The last good operating system windows had was XP. This computer has a ton of storage but good luck finding anything you put on it. It won't even load documents, even off line. Run away, hide, barricade yourself in your house. Do not buy this computer, you will regret it. Just purchased a MacBook Pro from Best Buy, love it! What did I do with my asus computer you ask? I used it like a frisbee

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    awsome computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this laptop today the best buy employee said this was the best laptop in the 200-300 dollar price I was surprised I got in open box for 50 dollars cheaper it is super fast camera works good has a lot of memory has a big screen has all the new intel in this computer it has a energy star and you can connect it to the tv all in all I love this computer and that's why I gave it a five star

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned due to software glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the start, there were software glitches. Instead of gambling with another Asus, I decided to spend a little more and get a better quality computer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a decent, fast, and reliable laptop at first. Then about a month of little use, it slowed down dramatically. Great for a beginner laptop.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started to act up a year after I purchased it. I guess I expected more use out of it. Next time I just need to invest in something better.

    No, I would not recommend this to a friend