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Customer reviews

Rating 4.2 out of 5 stars with 1833 reviews

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90%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the price, storage, performance, and Windows 10 operating system of the 15.6" Laptop - Intel Core i3 - 4GB Memory - 1TB Hard Drive. They find it easy to use, lightweight, and reliable. However, some customers have concerns about the keyboard, battery life, RAM, and speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 1,833 reviews
  • Rated 2 out of 5 stars

    Has trouble connecting to Internet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this worked better than it did. It had trouble connecting to the Internet for the week I had it, I never knew if it would work or not. Other than that I loved this laptop, but it is not reliable. My home wifi works wonderful with my desktop, my Google chrome and my husband and daughter's laptops without any problems - this unfortunately always had problems.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought similar Asus model 2 years ago and recently my wifi received died so that I can't connect now. Same thing happened to my Asus tablet, it worked for a year and then it kept loosing wifi connection. Stay away from Asus products - they will leave you hanging for connection!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    how to increase RAM to 12GB as given in spec

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop. Spec says max RAM supported is 12GB. Can anyone help me the steps to take to add additional RAM to make it 12GB. Recommend this laptop if 4GB RAM is thought to be sufficient. I bought this laptop with the hope that RAM can be expanded to 12GB. Thank you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis cpu is good for the price,but I can tell that it has a very weak processor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    school use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it takes a while for the laptop to started up.....

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good laptop . I used it for doing homework online. Good laptop in good price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great value for money. I would recommend to my friends.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Soundboard flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon starting the laptop for the first time, the browser encountered script error and would not load anything, saying that the page was not safe, not a good sign. Later I also found out that the sound output from the speakers and output jack were very low, if you are doing any music listening watch out. Asus skimped on the sound board for this laptop, no amount of adjustment will yield any positive result., unless you buy a headphones amplifier.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead short of 2 months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer at Sandusky Ohio Best Buy on January 21, 2016, and now all the screen says is "Aptio Setup Utility" with about 5 different thigs to choose from. After an internet search, I feel as if it is totally messed up. Spent hours on it. Still paying for it. MMM, wonder which credit card I used? Well, I've had laptops ever since they were sold, and my Sony Vaio is still running, but the college one for the kid...seems dead. I told him when he picked it out it was gonna suck. Dad's ALWAYS RIGHT, but, Dad's ALWAYS PAYING FOR IT!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I need and want. Lightweight and easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Two dead laptops in a row

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews online, I felt pretty confident about this purchase. The first one I purchased would not turn on (after charging all night), I exchanged it for another; which booted. BUT half of the keyboard keys did not work. Returned it and not going back to ASUS.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great performance and reliability!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ASUS computers! Great performance and reliability!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Anti-Google laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me over an hour to get around the Microsoft/Bing default browser so I could install Google chrome and my Gmail accounts. It just WOULD not allow me to go there.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After nearly 5 hours on the phone with five different individuals with my internet provider and having to pay extra for PC support. We decided it just wouldn't work. Could not get the computer to log on to my internet. My other devices worked great - which is wonderful. Will have to take back to the store for a refund. Which is very sad as this was a lovely computer very nice to type on and great screen and color. So uttering upsetting - this has never happened before on any of my computers.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new laptop and found this one. Use it everyday and have no problems with it. It's a great laptop for a college student (reason why I bought it)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and what I needed it for, it performs well. Wouldn't recommend for any gaming or large software

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good deal for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints so far with my ASUS Laptop. This is the first time I have bought a brand other than HP and am happy with my purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    camera is horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this laptop and its okay, its pretty slow, it lags, as well as the computer itself, i was expecting more from an ASUS..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good for price and good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on during deal time and very satisfied with performance and quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I don't need a fancy laptop since I only use it for basic necessity. It's great.

    I would recommend this to a friend