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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 245 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are impressed with the price, processor, storage, and gaming capabilities of the 15.6" Laptop. They appreciate the helpful staff and find the laptop easy to use. Some customers would prefer a backlit keyboard and more RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 245 reviews
  • Rated 3 out of 5 stars

    great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop but I hate the touchpad, not easy to work for more than an hr.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    has been ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very good when I first got it, not working so fast anymore

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an open box item not a bad value at its original price point but doesn't have a slot for an SSD in addition had nearly immediate hard drive issues. I'd probably go with a better model if I had to do it again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned for a better computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this computer but it was very slow and not what I am used too. I returned it and bought a different brand that worked better for the stuff that I needed to use it for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Indicator lights

    Rated 4 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for this price. Honestly I've surprised that New core i7 laptop is sold for only $499. only the disadvantage is that there's no caps lock/num pad light indicators.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst laptop I have ever used!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one because this has Intel Core i7 and a 10 inch Asus laptop I had was not bad for about $200. But, I regret. Extrelmly slow, frequent freezings and too much errors. The worst Laptop I have ever used including much cheaper ones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trust me, Never ASUS!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst notebook I have ever used although it's i7 and has 6gb memory. It's slow like a computer 20 years ago. It will get disconnected every few minutes. Really disappointed !!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I was going to want this laptop by the looks of it online but when I went into the store I seen it and I was like 'whoah, that's actually really nice'. It's fast and it can take all the games I've put on it (Sims 4 [which needs origin downloaded to work], Diner Dash, Alice Greenfingers (1 and 2) [needs a program downloaded as well]) So it can handle a few games on it without lagging or getting any slower. I've had the laptop for 2 (or so) days now and it's doing great. The battery life isn't the best, only about 3-4 hours with half brightness but that's fine with me for this is kept at home and I can keep myself plugged in. The speakers are great but they're not "beats" great. They're loud enough to permeate a room but not enough to irritate your parents in the next one over. The screen is large and the resolution is better than I thought it was going to be. The black back of the screen isn't smooth (which sucks for me because I wanted to put stickers on it) but it's fine. There are no lights for the numlock or the caps lock which confuses me sometimes but that's okay.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Plenty of power and storage for my wife. My only complaints are that the keyboard is a little spongy and Bluetooth would of been nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy an ASUS again! Pieces fell off. Turns off randomly. I hate this lap top!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    the worst laptop I used ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is broken in three months. I have to keep it plug in to make it work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to replace hard drive twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run far from this laptop. You get what you pay for.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Laptop for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop already beats my awful macbook pro with it's faulty hard drive cable. I've played Batman: Arkham Knight and Tomb Raider on normal settings. The ONLY downside is that it DOESN'T have bluetooth!! Which computers in today's day and age don't have bluetooth?!?! The caps lock and the num lock key indicator lights not being present is fine. There's a setting where you can hear different beeps based on if the caps lock or the num lock is turned on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised to find a laptop with an i7 processor at my low price-point. The one issue I have is that it doesn't support 5ghz Wi-Fi; but, overall, I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Brought this for my beautiful daughter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a really good laptop. Battery life is a plus compare to my hp. And the price was great need to use to windows 10.but over all highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its whats inside that counts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to pay $400-$500 and this was my 2nd attempt. My 1st attempt was a Lenovo. It was beautiful, touch screen LCD 2in1 aluminum case....however it was junk. I returned it and got this one. THE CONS: I was disappointed that the key pad was clunky and didn't have any light functions, the case is plastic and it just feels cheap.the screen is a bit of a pain constantly changing angles to get a better view when playing games. THE PROS: Speaking of gaming, I played left for dead 2 which in the passed has been a bit to much to play on a laptop, this laptop plays it perfectly. I have had zero Wi-Fi connection problems, the laptop is smooth and fast. this I7 is pretty impressive. I would recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it set up, and i love it so far. The keypad is nice and smooth, just wish there was a light to remind me my num. lock, or caps lock is on. Service was also great, nice and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase a new laptop out of necessity and this is a great laptop for basic processing and YouTube/streaming music at a good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Confusing MousePad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this computer at best buy and it's great. Love the speed, size, and how the keyboard is spread out. It works well with my MMO game. My only complaint is the mouse. Sometimes it doesn't click when I press down on it and I'm having to move my finger up a little higher. It really needs a separate pad like Dell/HP instead of one with a line on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer if you get one that works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I ordered this online and when it arrived the package looked like it had been run through the mud. When we turned it on, it did not run. After returning it for another in store, it ran but needed updated to run smoothly.

    I would recommend this to a friend