Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 466 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers consistently note the affordability and fast performance of the 15.6" Notebook. Many are pleased with its gaming capabilities and overall performance, particularly praising its i5 processor. However, some users express frustration with Windows 8 and the keyboard, while others feel the RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 466 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great computer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with performance ,first time purchasing a product from this company .

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 3 out of 5 stars

    Not bad price, but SLOWWWW....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop for home/everyday use, but I didn't realize that it didn't have an illuminated keyboard. It also is a bit slow when running multi-page web browsers and MS Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my son's first laptop. It has more capability than he needs but im hoping this lasts a long time. It is upgradable which will help as electronics are always improving. He is 14 and loves it. This is my second ASUS laptop from Best Buy this year. I got one for my high school aged daughter earlier. Its hard to beat the quality/functionality/price compared with other brands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for students. Basic word and PowerPoint and Web surfing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad included virus software's sticker, peeled off the install numbers when I tried to remove it to enter the required code! The unit itself is wonderful but now I have to purchase anti virus and it had this 6 month coverage that I could never use as mentioned above

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fine laptop but has an Uncomfortable key board.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice except dont like windows 8

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASus was great (2nd) one Salesperson was awesome Geeks quad had some issues with their computer and could not process my old Asus for repair All in all good experience

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop and Battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great it is fast. The battery lasts longer the others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using a Mac....... it's not as user friendly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is the perfect size and I am very happy with the speed

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    Okay laptop for gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is decent enough to run a large computer game on low graphics. However I was told that I could install a second 4gb ram card to increase my ram, but I've recently found out that I am not able to do so. So I am disappointed that I was given false information on the laptop. Other than that it's good for just about everything else.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Austin,

      I understand that your not happy with the information that was provided to you when you purchase the product. If in any case your going to have technical issue with it please email me at [email protected] and write down case # N141236999 for your reference.

      ASUS Customer Loyalty is dedicated in helping you and all other ASUS customers.

      Thank you for choosing ASUS.

      Regards,
      Mark
      ASUS Customer LoyaltyAsus

  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy to set up. Great for work and home use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mostly good computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is mostly good overall. My only complaint is that it freezes up from time to time for no reason at all. However, I am satisfied with it, and would most likely recommend to someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for her school work. She has nothing but great things to say about it. We haven't gotten back her first report card grades yet, but she assures me that because this laptop works so much better than the old dinosaur she had, we will not be disappointed.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 1 out of 5 stars

    Do NOT Buy!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this laptop!!!! There is a MAJOR design flaw with the keyboard. The keys have a very low profile and are very insensitive. I feel like I have to wail on them for the letters to register. The space bar is especially insensitive and constantly blends words together. After doing some net research I found this is a common problem on many of their notebooks, but it was never written in general reviews. Google "space bar keyboard problem ASUS" and see what you find. I sent it back to ASUS and they said they replaced the keyboard. Same problem. It's not a faulty keyboard, but rather a faulty design. It makes typing a nightmare. Find another product and type on it at the store to make sure there are no problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, lightweight, sleek, great speed. Good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased for my sons girlfriend and she loves it. Picked it over the HP that was the same price and this is bigger and better and comes with more than the HP. It will do everything that you want it to and it has a very fast processor and a big hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Laptop, Open Box Certified

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought laptop for co worker, laptop was open box, certified. Laptop shipped to home. Worked good. Was able to update to win 8.1. Just a matter of going through the updates, and then re starting a few times. But the win 8.1 update took well no issues, everything worked. relatively fast for common tasks. Happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price. Great value.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for the best value. I highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pathetic Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not place great demands on my laptop. I need to access email, Facebook, and want to play Farmville 2. I was told this laptop could easily handle this. It cannot. Any automatic Windows updates can freeze it up for 24 hours at a time. Farmville 2 at best is minimal and is often slow to totally frozen. The emails I receive from the company about the product are in a language other than English, I think it is Korean. This is not helpful. My son, who places much greater demands on his laptop, was told, in another state's Best Buy store, that the ASUS was the "gamer's choice." He has been similarly disappointed in the performance of his machine.

    No, I would not recommend this to a friend