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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 466 reviews

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90%
would recommend
to a friend

Customers are saying

Customers consistently note the affordability and fast performance of the 15.6" Notebook. Many are pleased with its gaming capabilities and overall performance, particularly praising its i5 processor. However, some users express frustration with Windows 8 and the keyboard, while others feel the RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-466 of 466 reviews
  • Rated 5 out of 5 stars

    still alive after years of use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sister who is very unlucky with electronics. it is still alive. so for the price it will last a long time and the quality is great as well. note: not for gaming but more for everyday use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son's middle school robotics team. About a week later, I downloaded Asus' Backtracker image recovery tool to make a backup of the recovery partition, in case something happened to it while one of the kids was carrying it around while it was tethered to the robot for testing. It failed with a "factory image not found". I contacted Asus support, who recommended that I download a previous version of the tool. It also failed. Asus' recommendation was to return it to the store for a replacement, which I will -- from another manufacturer. I forgot to mention that the latest version of Backtracker, 3.0.7, crashed every time I attempted to run it. 3.0.6 ran, but failed to find the factory image, as did 3.0.4. The laptop itself, is fairly decent though. I'm not a fan of the glossy display or bezel, which glares up easily in bright light or sunlight, but it's hard to find one with a matte finish these days, especially in this price range.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    little disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was frustrated waiting for Windows 8 to update before allowing me to install Windows 8.1. That was one day wasted. I think it is stupid to sell an Intel core processor machine with less than 8gb of RAM. I bought an 8gb chip at Best Buy, but it would not boot. I took it out, attempted to update the BIOS and other hardware drivers and then re-installed the RAM. My computer came up, but it was as if the RAM wasn't on the computer as it still only shows 4gb. I think I am going with a Chromebox and a fancy monitor. I also don't like the small 0 button on the number pad. I hit the right button most of the time

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Marcuskt , I do understand that you are not satisfied with the product.I Apologize for the inconvinience this may have cost you.I am morethan willing to help you with this issue.I just want to ask you first if the 8gb memory stick is compatible and I can help you adjust settings in the bios so the mother board is going to be able to detect it.Please email me at [email protected] and write down N141182545 in the subject line. ASUS Customer Loyalty is dedicated in helping you and all ASUS customers. Thank you for choosing ASUS. Regards, Mark ASUS Customer LoyaltyAsus

  • Rated 1 out of 5 stars

    Not as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the laptop arrived it was refurbished not new. The web site lists it as new IS NOT NEW! The new item has been discontinued however I found it at Amazon for more money, but still best deal for my use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Windows 8

    Rated 1 out of 5 stars

    horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worse laptop ever from the moment I opened the package. nonstop glitches and failure to apps and internet. windows 8 is honestly the worse thing man kind created for technology will be returning this product and either building my own computer with windows 7 or purchase with windows 7.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The laptop is good, except the display

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the laptop but i expected a better screen..

    No, I would not recommend this to a friend